E-Commerce Program Specialist

We're seeking an E-Commerce Program Specialist to join our client's promotional product supply team in Surrey. 

What We Offer: 

• Salary: $50,000 – $55,000 

• Job Type/Shift: Full-time Monday – Friday 8am – 4:30pm

• Benefits: Excellent benefits including Medical & Dental coverage and vacation entitlement

What You'll Do: 

• Build ecommerce stores for corporate clients within our proprietary Ecomm software.
• Oversees, executes, & ensures accuracy in the item sku set-up process for web merchandising from sourcing to sku population on identified e-commerce platforms.
• Provides information & direction regarding graphic arts needs for web merchandise.
• Regularly reviews merchandise to ensure proper & relative merchandising needs.
• Responsible for Inventory & On-Demand sell-through reports to determine inventory needs, identify top-sellers, identify slow moving inventory, & merchandises accordingly (all reports are from our proprietary software)
• Places & follows-up on all orders for inventoried merchandise. Processing of daily web orders.
• Updates e-commerce platforms when inventory is received.
• Becomes an expert in the e-commerce platforms’ capabilities & features from our proprietary software.
• Communicates with platform providers and customers regarding business related matters.
• Handle e-commerce merchandise returns within our software.

• Stays current, learn & educate team members about trending products, services & technology.
• Research, develop & recommend new product & services with an emphasis on creativity.
• Strong sense of urgency to meet deadlines & achieve company goals.

Team Membership:

• Work effectively as part of the account team to achieve sales & margin goals.
• Participate as a member of the account team to develop creative programs & solutions for clients.
• Work in tandem with all internal teams, including but not limited to Customer Service, Fulfilment and Sales
• Communicate in an effective & timely manner regarding opportunities & client issues.

Financial & Business Operation:

• Operate in a financially responsible manner & achieve sales & profit objectives.
• Complete assigned reporting & other tasks accurately, professionally & on schedule.
• Perform & complete duties as deemed appropriate by management.
• Impeccable reputation & a fit with our core values.

What We're Looking For: 

• A degree in business, marketing, advertising, communications, Ecommerce or related programs is preferred (but not required), however recent proven and successful experience is ideal.
• In-depth knowledge and experience with B2B E-commerce 
• Must have previous experience communicating with corporate business contacts.
• Proficiency in MS Office, Outlook, Order Management Systems, CRM platforms
• Shopify experience is an asset.
• Enjoys working with a team, brainstorming creative ideas, presenting solutions, & creating success. The ability to work and execute independently is also required.
• Strong written & verbal communication, organizational & time management skills, plus the ability to multi-task
• Strong & consistent ability to prioritize activities within specific time guidelines & handle multiple responsibilities within a specific time frame.
• Positive and engaging individual who takes ownership and accountability of their actions and is supportive of the overall team. 
• Business casual appearance with ‘can do’ attitude & a high level of passion to succeed, sense of urgency & a strong level of self-motivation.
• Occasional travel for vendor meetings and events

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!  
 

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. 

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at 604-601-2800.