Customer Service Rep

Reference Number
SK6937475311
Date Posted
11/03/2026
Province
British Columbia
City
Burnaby
Job Type
Permanent
Salary Range
$65 000 /yr

We're seeking a Customer Service Representative for a Showroom/Warehouse position located in the Burnaby area.  You will be joining a leading manufacturer of luxurious surfaces.

 What We Offer: 

  • Salary:  $50,000 to $65,000 annually

  • Job Type/Shift: Permanent Full time Position

  • Benefits: Extended Benefits

What You'll Do:

  • Process purchase orders and provide updates to customers

  • Respond to customer inquiries regarding order status, pricing and shipments 

  • Troubleshoot common issues with products or services. 

  • Work with the sales team or other departments to find appropriate solutions to problems

  • Manage inventory and coordinate product transfers 

  • Build and maintain strong customer relationships via phone and email

  • Enhance the overall customer experience through proactive support

  • Perform additional duties as required  

What We're Looking For:

  • Possesses excellent verbal and written communication skills as well as strong telephone manner. 

  • Minimum 1-2 years of Customer Service Experience. 

  • Proficient with Microsoft Office and ERP/SAP systems

  • Ability to multi-task, prioritize, and manage time effectively. 

  • Willingness to learn our business systems, including SAP, inventory management, and order processing.

If this sounds like a fit for you, we invite you to apply today! This position is immediate. 

Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach. 

Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. 

Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity. Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative. 

VANWC
Apply Now

Job Snapshot

Date Posted
11/03/2026
Location
Burnaby, BC
Job Type
Permanent
Apply Now

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