Scheduling Co-Ordinator

We're seeking a dynamic Scheduling coordinator to join our client's team in Winnipeg.

What We Offer:

• Salary: $18-$21

• Job Type/Shift: Permanent – Full-time

• Benefits: •  Comprehensive salary and benefits package
  •    RRSP
  •    10 paid sick days
  •    3 weeks paid vacation

What You'll Do:

•    Manage incoming client service requests via phone, email, or in person, gathering data on care needs, client information, and service details.
•    Select and assign direct service staff based on client care needs and maintain all client and staff schedules using the scheduling tool.
•    Maintain consistent communication with clients to assess client satisfaction and recommend adjustments in service where appropriate.
•    Perform general administrative duties including faxing, emailing, and reporting data as directed by the Clinical Director.
•    Relay important updates to the Scheduling Supervisor, Branch Manager, Clinical Director and After-Hours Schedulers regarding new clients, service changes, and staff concerns.

What We're Looking For:

•    Previous scheduling experience in a healthcare environment using a scheduling tool
•    Understanding of medical terminology to accurately assess and document client needs.
•    Strong oral and written communication skills with experience handling client inquiries.  
•    High level of accuracy in data entry, record-keeping, and general administrative tasks.
•    Strong organizational and problem solving skills  with the ability to work well under pressure, set priorities and handle multiple tasks
•    Ability to resolve client and staff concerns in a timely and professional manner.
•    Proficient computer literacy in Microsoft Office, scheduling, and tracking software.
•    Ability to work both independently and collaboratively within a team environment.

1. City of Winnipeg Police Criminal Record with Vulnerable Sector Search
2. Adult Abuse Registry Background Check
3. Child Abuse Registry Background Check

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today! 

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. 

Ready to join our dynamic team that makes a positive difference in the lives of our clients and their families? Apply now by forwarding your resume and a covering letter outlining your experience and qualifications to Barbara Fry, Senior Director, at bfry@na.drakeintl.com.