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Customer Service

Reference Number
SK858163610
Date Posted
10/06/2026
Province
British Columbia
City
Chilliwack
Job Type
Contract
Salary Range
$23.00 /hr

We're seeking a Customer Service Representative to join our client located in Chilliwack. 

 

What We Offer: 

  • Salary:  $23.00 to 24.00 per hour

  • Job Type/Shift:  Monday to Friday 

  • Hours:  8:00 am to 5:00 pm

 

What You'll Do: 

  • Answer enquiries and ensure that they provide proper information
  • Gain and apply knowledge in the processes of our business in order to best support our customers
  • Ensure that customers have a great experience dealing with the company
  • Ensure that requests are acted upon timely and accurately
  • Resolve issues and follow up on customer requests
  • Provide information to customers
  • Report areas of customer concerns
  • Perform other various duties as required
  • Digital management of tasks and record keeping
  • Work closely with the team
  • Provide proper documentation to customers
  • Flexible and willing to perform other tasks as assigned

What We're Looking For: 

  • Possesses excellent verbal and written communication skills as well as strong telephone manner 
  • Minimum [1-2] years of Customer Service Experience 
  • Proficient with Microsoft Office 
  • Ability to multi-task, prioritize, and manage time effectively 

If this sounds like a fit for you, we invite you to apply today! This position is immediate.

Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach. 

Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. 



Job Snapshot

Date Posted
10/06/2026
Location
Chilliwack, BC
Job Type
Contract


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