Personality Assessments - Drake P3®

2011-03-29

8 ways to overhaul performance reviews and transform your culture

By Quint Studer

Performance reviews tend to get a bad rap. Employees dread them, vacillating between cynical eye rolls and desperate last-minute bids to suck up to the boss before review time...

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2011-03-25 21:50:25

Dealing with difficult employees

By F. John Reh

Difficult employees are that way simply because it is a behaviour that has worked for them in the past. 

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2011-04-12

Seven keys to building great teams

By Drake Editorial Team

Fostering teamwork is a top priority for many leaders to increase productivity, improve customer service, provide more flexible systems, and empower employees...

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2011-03-16

Try feedforward instead of feedback

By Dr. Marshall Goldsmith

Providing feedback has long been considered a necessary activity of leaders. As they strive to achieve the goals of the organization, their employees need to know how they are doing...

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2011-03-05

10 steps to hire the right person — the first time

By Drake Editorial Team

Hiring an employee is like making an important investment decision, with the candidate representing the capital: human capital. Like any investment decision, you want to make the right choice — the first time.

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2010-04-16

Understanding yourself

By Drake Editorial Team

When you need a job – particularly when you need one now – it seems like the wrong time to be thinking about “finding yourself”. After all, you have resumes to send out, cover letters to write, and interviews to attend.

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2010-04-22

Understanding and minimizing CEO failure

By RHR International

The telecom company CEO expressed shock and anger. After less than a year at the helm, he was being fired. He had lost the confidence of the executive team. He departed, feeling misunderstood and unappreciated.

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2011-01-19

How to excel in conflict resolution

By Drake Editorial Team

Resolving conflict doesn’t come easily to many people. Most of us want smooth interpersonal interactions. However, disagreements and conflicts are part of any dynamic organization.

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2010-04-10

Onboarding done right

By David Lee

“Onboarding” is the process of integrating new employees into the organization, preparing them to succeed at their jobs, and having them become fully engaged, productive members of the organization.

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2013-10-22

Maximize your time and achieve more with less

By Joelle K. Jay, Ph.D

Imagine you had three extra hours this week to devote to your own improvement as a leader. What kind of difference do you think that would have on your effectiveness, accomplishments, and long-term success?

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2016-10-11

For more motivated, engaged employees, give them more autonomy

By David Lee

More autonomy = More work + More initiative

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2016-08-31

Can you become a leader by accident?

By Monica Wofford

In promotion and hiring decisions, the rule of thumb is often not a rule at all, but more of a guess...

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2016-08-31

The top meeting pet peeves that plague organizations

By Jean Kelley

This is a huge problem for business, because if a meeting isn’t informative at the very least, and enjoyable at the most, then the company is wasting a lot of money getting people together...

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2016-08-08

Turn HR expenses into profits: get more returns from your employees for fewer dollars

By John Schaefer

Everyone is looking for ways to make sure they’re getting the most benefit from the dollars they’re currently spending...

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2016-08-08

How to deal with difficult co-workers…and what you can learn from them

By Jill Cook-Richards

Whether these people test your nerves by being publicly hostile, they’re enough to make you want to quit...

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2016-07-11

The top 10 ways a manager can identify who is about to quit

By Dr. John Sullivan

There are few things more shocking to a manager then to have one of their top-performing employees suddenly quit on them...

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2016-07-11

How to hire the right talent

By Marsha Lindquist

You probably think good talent is hard to find these days. You may even be frustrated with, and tired of, the process you have to go through every time you need to add help...

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2016-07-11

10 questions to ask when no one will listen

By David Dye

One of the most challenging leadership experiences you can have is to feel like no one's listening...

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2016-06-07

The stages of team development – making individuals into team members

By Gregg Gregory

All professional sports teams have a training camp...Years ago, Spring Training was meant to help the players get back into shape after a long winter of sitting around and doing very little activity.

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2016-06-07

Eight steps to maximize your managerial delegation effectiveness

By Eric P. Bloom

One of the great things about being a manager is that you can delegate various types of tasks to other people instead of having to do them yourself. This may sound like a rather cavalier statement, but it’s true.

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2016-05-09

3 delegation mistakes you don’t have to make

By David Dye

If you’ve been leading for any length of time, you know you should delegate. My earliest leadership memory is of delegating household chores to my younger brother and sisters when I was eleven...

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2016-05-09

When there is conflict between, and among, individuals on your team

By Bruce Tulgan

Let’s face it: Sometimes people just don’t like each other. I hear from managers every day struggling to deal with interpersonal conflict between and among employees on their teams.

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2016-05-09

How to lead virtual teams effectively

By David Swink

While conducting team effectiveness workshops over the last several years, I have noticed a significant increase in the number of people working on virtual teams...

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2016-04-11

10 steps to 'rev up' employee engagement

By i4cp

Passion for the mission. Extra effort to get the job done. Commitment to the organization. These are traits and behaviors exhibited by employees who are highly engaged...

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2016-04-11

Leadership is the key to successfully developing employees

By Gregg Gregory

Think of the best boss you have ever had in your adult work life. Now, what are the top three reasons you named this person as your best boss? If you are like many, you answered with statements like...

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2016-03-07

The top 7 ways a leader can destroy trust

By Gregg Gregory

Trust is the underlying challenge for all teams at every level of an organization. Perhaps we just want to cover our backside; perhaps we are skeptical of others; or perhaps it is simply in our nature...

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2016-03-07

That was horrible! what makes feedback work...or not

By David Swink

We are all on learning journeys. At work, we are learning new professional and technical skills. In our communities, we are learning to make a difference, be a good friend, neighbor, or weekend athlete.

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2016-02-09

True leaders accept responsibility

By David Dye

There is strength in numbers. More people working together makes less work for all — most of the time. The idea of "team" can bring to mind the image of people pulling together in one direction toward a common goal.

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2016-02-09

The challenges of managing superstars

By Bruce Tulgan

You want a whole team of superstars. In a free market, you get what you can negotiate...

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2016-02-09

When you need an employee to go “the extra mile”

By Bruce Tulgan

Managers ask me, “What about the employee who does just enough work and does it just well enough and nothing else? How do you motivate that person to go the extra mile?”

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2016-01-06

Don’t get tripped up on power

By Danita Johnson Hughes

Leaders are powerful people because they have the ability to sway the attitudes, opinions, and actions of others. Leaders inspire, influence, and achieve results...

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2016-01-06

Getting your manager’s support when dealing with a problem team member

By Ken Warren

There is no doubt that if you are in a role where you need to address the performance of a team member with a long history of being difficult, that you need the support of your manager.

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2016-01-06

Making conflict work for you

By Jim Dawson

Conflict is inevitable. We may be afraid of it and handle it poorly, allowing problems to fester and grow. We may use it to control and manipulate others. Or we may accept that conflict is necessary for things to improve or change.

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2015-11-09

The new manager challenges

By Bruce Tulgan

If you are going to be my new manager, the first thing I want to know is: What kind of manager are you going to be?

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2015-10-13

Team foundations and energy

By Jeff Davidson

Whether handpicked, assigned, or some combination of the two, team members need to get to know one another. First-time team leaders can be overly eager to tackle the tasks at hand...

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2015-09-08

When welcoming a new member to your existing team

By Bruce Tulgan

One new team member can really shift the dynamic of a team. The prospect of a new person (let’s call her “Newby”) joining the team will set off a cascade of powerful reactions. Less so perhaps than the prospect of a new manager...

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2015-07-13

Marshaling group resources

By Jeff Davidson

In retaining the same staff members over and over again for change campaigns, even when they have proven to be highly effective in working together, you risk applying staid approaches to varying challenges...

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2015-06-09

Why a boss-subordinate relationship doesn't work anymore

By Charmaine Denton

In the traditional boss-subordinate world, the boss drops work on the subordinate’s desk and says it is needed that afternoon. The employee can do as told or suggest a different approach...

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2015-05-12

How to fully engage staff in 5 easy conversations

By Kim Seeling Smith

Did you know that only a fraction of your staff bring their ‘A Game’ to work every day? According to companies like Aon Hewitt and the Gallup Organization, this number is about one in five...

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2015-05-12

When going from peer to leader

By Bruce Tulgan

All of a sudden, when you go from peer to leader, you have power and influence in relation to their careers and livelihoods and their ability to do valuable work that is recognized and rewarded...

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2015-04-13

Top 10 leadership skills you can't be without

By Tom LaForce

It's time to take stock. I'm going to assume you clicked on this article because you view yourself as a leader. I'll also assume you want to be a good one. So are you?

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2015-04-13

Take conflict out of management

By John Baldoni

It's inevitable. A boss and subordinate disagree in every organization at least once or twice a day. What, if anything, can you do about it?

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2015-03-11

Seven tips for hiring ‘a players’

By Richard J. Bryan

Your business doesn’t run itself. The quality of your organization depends on the quality of your team, and a motivated, energized staff is the key to companywide success...

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2015-02-10

Getting to the truth by asking good questions

By Jim Dawson

As a manager, the most powerful tool you can have in your toolbox is the ability to ask good questions...

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2014-10-08

5 reasons why you aren’t getting the results you want from others

By David Lee

Do you want better results from any or all of the following: your team, your co-workers, your board, or just other people in general. Hopefully the answer is “Yes.” Otherwise, you can stop reading now.

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2014-10-01

Hiring smart

By Lisë Stewart

Have you ever been charmed by an applicant? Hired a friend or family member and been disappointed? Kept poor performers long after they should have been asked to leave?..

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2014-10-01

8 ways to handle employee objections when delegating tasks

By Barbara Brown

If you have delegated tasks to employees, you know that everyone is not thrilled about taking on added work. Some objections may be mild and some hostile...

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2014-09-09

Yes, you can reduce employee stress – and maximize performance, too

By David Lee

Many managers mistakenly fear that efforts focused on reducing employee stress require reducing productivity or creating a “country club” atmosphere of low expectations and reduced workloads.

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2014-08-13

Seven tips for millennial managers now supervising their former peers

By David Lee

One of the most common questions I get when doing management training comes from millennial managers who find themselves in the awkward position of supervising former peers.

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2014-07-08

High performers: how to get them,...how to keep them!

By Steve Schmidt

High-performing employees are something every small business owner should dream of finding and hiring into his or her company. After all, high performers are confident, multi-tasking team players...

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2014-05-07

How to motivate a high performing employee

By R. J. Sullivan

It is likely that in your organization you have an employee who is highly focused and productive. He has risen to the top in a relatively short time, and you consider him to be a top performing employee.

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2017-03-14

What makes a great boss – GREAT?

By Donn Carr

Great bosses are hard to come by as most companies today are spending so little time grooming them in the art of leadership. Instead they are busy creating task managers...

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2017-01-09

Six quick tips to terrific teamwork

By Gregg Gregory

Have you ever wondered why some teams are so quick to work together and others are not? The ultimate understanding is the chemistry...

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2017-01-09

Safe steps to building great relationships

By Jim Dawson

Our world is full of people, but how many of us are really talking to one other? How many opportunities do we miss because we are afraid to share our thoughts and feelings about the things that matter?

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2016-11-08

How to pull your team from mediocrity to greatness

By Gregg Gregory

Have you ever flipped through the channels on your TV and ran across a strong man competition? You know the type - one man attempting to move a jumbo jet so many feet, and the man who can do it in the fastest time wins...

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2016-10-03

Who are your top performers? the balloon theory

By Neil I. Clark

Recognizing top performers is vital: They need to be treated differently than the rest because they are special. Everyone is different, of course, but some are more different than others.

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2016-10-03

Identifying high-potential talent in the workplace

By Drake Editorial Team

The key to an organization’s growth strategy and success is identifying and attracting high-potential talent...

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2016-07-19

How to help others resolve conflict

By Ken Warren

Managers often wonder what they would do with the extra time if they didn’t have to deal with difficulties between team members...

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2016-07-19

Does your team culture need a makeover?

By Gregg Gregory

Every team within the organization has a dramatic impact on the culture and thus an impact on the bottom line. So, how do you know if your team’s culture is in need of an overhaul—a makeover?..

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2016-07-19

Excel in conflict resolution

By Dr. Linda Henan

Although most of us want smooth interpersonal interactions, disagreements and conflicts are part of any dynamic organization.

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2016-07-19

Defining talent in a downturn

By Dr. Robin Stuart-Kotze

The sharp downturn in the world economy has changed the nature of the talent business. It’s suddenly gone from frantically trying to recruit bright and able people to focusing on keeping and developing them.

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2016-07-14

Focus on small business & HR (Drake International, Paul Falcone, Lori Kleinman)

By Drake Editorial Team, Paul Falcone, and Lori Kleinman

In the increasingly complex world of human resources, small to mid-sized enterprises (SMEs) face employee challenges similar to those of larger organizations...

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2016-07-14

Management tips: how to build positive relationships at work

By Joel Garfinkle

Building positive workplace relationships is vital for career success...

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2016-07-14

Six powerful metrics to view your talent impact

By Dr. John Sullivan

Explore six simple business metrics by themselves are enough to give you a snapshot but accurate view of talent’s business impact...

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2016-07-14

Building an effective team (Zemo Trevathan and Associates, Inc.)

By Zemo Trevathan and Associates, Inc.

A team can be an elusive experience—sometimes it is there and sometimes it is not. Part of the problem is that the term is used so loosely and generalized expectations are applied to it so liberally that it is often meaningless...

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2016-07-13

Getting better results: ten leadership imperatives

By Drake Editorial Team

Explore the best practices that are called “leadership imperatives”. If an organization is truly seeking better results...

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2016-07-11

Focus on: leadership

By Roxi Hewertson, Drake International

Today’s rapid pace of change, and the complexity of the environment, demands strong leadership at every level — from the top down and from the bottom up — if organizations are to be successful...

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2016-07-11

How to onboard and integrate new employees effectively (entrepreneurial insights)

By Drake Editorial Team

Twenty-two percent of turnover takes place within the initial 45 days of employment, with 16% in the first week...

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2016-06-17

The HR audit: an essential improvement tool

By Drake Editorial Team

The human resources department is often tagged as an "evil" in the organization by the employees and a "soft area" by the management. Despite these tags, the HR function has evolved and broadened in scope...

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2016-06-17

Choosing the best service for your temporary staffing needs

By Drake Editorial Team

For many companies, bringing in a temporary employee to fill an open position makes good business sense. There’s no need to wade through hundreds of résumé; no payroll taxes, unemployment insurance...

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2016-03-05

Management challenge #21 - when managing in an environment of constant change and uncertainty

By Bruce Tulgan

In the course of my work, I’ve come to know more than my share of what I call “change masters,” that is, leaders and managers with great track records of successfully leading direct-reports through minefields of change...

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2016-03-03

The challenges of managing despite forces outside your control

By Bruce Tulgan

A senior production manager (I’ll call him “Skipper”) ran a team of production engineers and technicians whose specialty was customizing highly sophisticated navigational systems for vehicles...

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2016-02-26

What employers must do now to drive and sustain high performance

By Kevin Martin

All organizations need to be prepared for attrition in two key groups — high performers and those soon eligible to retire — as well as talent shortages in specific disciplines and geographies...

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2016-02-26

Seven steps to creating a winning team culture

By Gregg Gregory

A winning team culture includes great teamwork, strong collaboration, amazingly talented employees, sound leadership, effective planning, and consistent decision making.

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2016-03-01

Why leaders fail to deliver: voices from the front line

By Dr. Clinton O. Longnecker

The study identified the top 10 factors, plus a bonus factor, that cause leadership failure, which are ranked in the hierarchical order that emerged from our focus groups...

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2016-03-01

How to address negativity in a positive way (David Lee)

By David Lee

As a smart leader, you know you need to stop this, but you also know you don’t want to communicate to the person that their opinion doesn’t matter or that dissent is unwelcome...

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2016-03-01

Six leadership tips to harness the power of teamwork

By David Dye

As a leader, it's up to you to give your team guidance if you want them to be effective for your business. There is strength in numbers. More people working together makes less work for all — most of the time.

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2016-03-01

Leading from a distance: how to manage remote employees

By Jim Robinson

If it seems like more and more people are working from home lately, it’s because they are. The latest Global Workforce Analytics survey found an 80% increase in telecommuting since 2005.

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2016-02-26

How can you hold employees accountable without rewards and consequences?

By Bruce Tulgan

It’s a whole lot easier to manage performance if you have the resources and discretion (and the guts) to tie specific rewards and punishments directly to concrete actions within the control of the individuals you are managing...

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2016-03-01

Management challenge #20 - when you need to move a superstar to the next level to develop as a new leader

By Bruce Tulgan

What do new managers need most of all? They need support and guidance in learning and practicing the fundamentals of management, every step of the way...

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2016-02-24

Management challenge #19

By Bruce Tulgan

When you have a superstar you are going to lose for sure, how to lose that superstar very well...

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2016-02-24

Management challenge #17

By Bruce Tulgan

When there is a superstar you need to keep engaged...

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2015-10-02

Small business & HR: how to hire the right person the first time

By Drake Editorial Team

In the increasingly complex world of human resources, small to mid-sized enterprises (SMEs) face employee challenges similar to those of larger organizations...

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2015-10-02

On becoming a manager

By John Baldoni

All too often, people are thrust into management positions for which they are ill prepared and haven't received the training development needed to become a good manager — and the results can be disastrous.

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2015-10-02

Six common mistakes in leading high performers

By Drake Editorial Team

High performers are those people we often describe as driven. In their mind, a job is a problem to be solved, and they have the ability to solve it... 

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2015-05-12

Drake International launches portal to address biotech industry's HR needs

By Drake Editorial Team

Drake International and a partner of BioTalent Canada's, has launched a new portal to help address the HR needs of small to medium-sized biotech enterprises...

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2014-06-11

The five biggest mistakes managers make in recognizing their employees

By John Schaefer

Jennifer was at the end of her rope. It was time for a new job, one that would let her use all of her talents, creativity and experience. The exit interview was uneventful, and then she was finally free!

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2014-06-11

Smart hiring: are you doing it right?

By Marcia Zidle

Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, “I need more people” or “Sally has left and we need someone to take her place now?”

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2014-06-11

How to build a team that delivers

By Duncan Brodie

Leading is a tough role. The reason individuals make it into a leadership role is because they are very good at what they do. However, effectively facilitating and orchestrating every leadership aspect is challenging.

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2014-05-14

Engaging the remote worker

By Maysa Hawwash

If a company offers and encourages telecommuting, hiring employees with the right core competencies is critical to ensure they have the flexibility and autonomy required to be successful...

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2014-04-14

Success depends on your team: tap the potential

By Drake Editorial Team

The lesson for leaders who evaluate people--that is, every leader--is to adopt a "glass half full" versus a "glass half empty" attitude...

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2014-04-14

Six strategies to hire right the first time

By Drake Editorial Team

he skill of a person drives the will of a person. A person who has all of the skills but lacks the will to push and perform at peak levels is just not the right fit...

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2014-04-14

Motivating a multigenerational workforce

By Drake Editorial Team

Companies are struggling with the challenges of managing a more diverse workforce. These challenges often relate to mere variation in perspective and goals as a result of generational differences. 

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2014-03-26

Your team-building exercises may not be creating a team

By Drake Editorial Team

Team leaders have a perennial dilemma: How can they educate, engage, and develop our group in a substantial way that helps the team become better?

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2014-03-26

Reduce employee turnover in the first 90 days

By Joel Garfinkle

Don’t spend all that money training new hires just to see them leave for your competition. When you follow these five steps, you can reduce turnover in the first 90 days and retain your valuable employees for years to come...

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2014-03-26

Get more from your employees

By Drake Editorial Team

If you accept average performance from your employees, you're doing your company a huge disservice. So why do so many of us mutely accept mediocre performance?..

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2014-03-19

Leading teams: how to choose your leadership approach

By Drake Editorial Team

The challenge is to know which leadership approach to use. In general, you want to provide low direction if team members perform effectively, high direction if team members perform ineffectively...

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2014-03-19

How to keep quality people in your organization

By Drake Editorial Team

While it is true that in today’s environment no organization can realistically believe they will keep an employee for twenty or thirty years, companies can reasonably expect people to stay for four to six years.

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2014-03-19

The ‘moneyball’ approach to business hiring

By Drake Editorial Team

Great coaches not only consider an athlete’s talent and heart when they’re building a team, but they consider group dynamics too. It’s not just a matter of getting the fastest, strongest, and smartest players on your side.

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2014-02-12

The S.E.C.R.E.T. to successful team dynamics

By Drake Editorial Team

You have just joined a team of specialists who have worked together for six months on a potentially lucrative contract.

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2014-02-12

Why employees leave their managers

By Drake Editorial Team

An obnoxious manager can cause even the most loyal employee to consider a job change, especially if said employee sees little chance for a promotion or transfer.

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2014-02-12

Your leadership DNA

By Drake Editorial Team

The more strategies you use to find your Distinct Natural Attributes, the more complete your view will be...

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2014-01-15

How to position yourself for your next career move

By Drake Editorial Team

Have you thoughtfully planned out your next career move? Most people have not. While they may have a vague idea of what their profession will look like in the future...

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2014-01-15

What good leaders do

By Drake Editorial Team

Are leaders born or made? If they are made, can anyone become a good leader?

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2013-12-31

Boost your bottom line with better people management

By Drake Editorial Team

When a company hires new employees, the goal is to grow, increase productivity, and ultimately make more money. But what happens when your new hire or even a long-time team member underperforms?..

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2013-12-31

Five things that deteriorate team communication

By Drake Editorial Team

Since leaders deal with individual personalities in the team environment, it is unrealistic to expect that communication will never break down.

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2013-12-31

Twelve requirements for building effective teams

By Drake Editorial Team

In the uncertainties in today's global marketplace, talk in the workplace centres around the many nuances of becoming a team, the differences between teams and groups, what it takes to work as a team...

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2013-12-11

Good people make good leaders

By Drake Editorial Team

These days, we all need to make the most of our resources, and for most small-business owners, human capital is a primary asset. So how do you inspire people to perform at a higher level?

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2013-12-11

How to handle a negative employee

By Drake Editorial Team

You know the one: he comes in grumpy, and within minutes the atmosphere of the entire office has sunk like a brick...

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2013-11-19

Five ways to effectively lead change

By Drake Editorial Team

Workforces in every industry - from manufacturing to service to health care to high tech - are confused and bruised...

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2013-11-19

Build your leadership brand and move your business forward

By Drake Editorial Team

The core of your leadership brand is who you are and what you stand for. You find it in your heart and your soul. The brand begins with the story of you — the experiences that defined you, the lessons you learned...

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2013-09-18

How to conquer stage fright and unlock the leader within

By Drake Editorial Team

If you are already a leader who is reluctant to speak or not good at it, overcoming stage fright will help you to inspire your team to follow your vision...

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2013-09-18

Hiring is not easy

By Drake Editorial Team

Before conducting any interview, you first need to establish the objectives of the selection process. Interviewing should not be just about filling an open position.

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2013-09-18

6 leadership styles and how to choose yours

By Drake Editorial Team

All leaders must understand this simple truth: Style does matter. It’s not about matching your belt to your shoes, or accessorizing appropriately for the occasion, but rather — understanding the way you go about leading.

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2013-08-21

Trust: a personal value essential to organizational success

By Drake Editorial Team

Why spend time developing and nurturing trusting relationships in the workplace? Put simply, trust in the workplace is critical to organizational success...

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2013-08-21

Eight rules for hiring smart

By Drake Editorial Team

Hiring smart is productive, not doing so is unproductive. The most common, and fatal, hiring mistake is to find someone with the right skills but the wrong mind-set (attitude) and hire them on the theory, "We can change them."

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2013-08-21

Creating a frontline that improves the bottom line

By Drake Editorial Team

Have you left a convenience store lately wondering why the cashier seemed so put-out, even hostile, while ringing up your purchase?..

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2013-07-19

Maximizing potential is a personal responsibility

By Drake Editorial Team

The process of change is a personal responsibility. You have tremendous potential and yet studies show that less than 20% of all employees actually realize their maximum potential.

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2013-07-19

How leaders can help develop customer service strategies

By Drake Editorial Team

Research has proven that businesses that aim to be more customer-centric have a 24% higher net profit, and have a higher profit per employee than ‘the other guys’ (those that aren’t customer focused).

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2013-07-19

Building resiliency at work

By Drake Editorial Team

Even those of us who are happy at work will say there are still stressors nonetheless – constant change, too few staff, and strained workplace relationships to name just a few...

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2013-06-18

Three ways to optimize your day

By Drake Editorial Team

Do you keep a “to do” list, either mentally in your head or physically on paper or in some electronic device? If you do, it is highly likely that its contents influence greatly the type of day you are likely to have.

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2013-06-18

How do you build (or rebuild) trust at work?

By Drake Editorial Team

How easy would it be to sort out difficulties at work if you didn't trust your colleagues to respond well? How motivating would it be if once you raised a concern with your manager, nothing was done about it?

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2013-06-18 16:16:42

Authority, accessibility, and assertiveness – your base of personal power

Personal power means that you believe in yourself, that you can go after what you want and get it, that you have the right and the ability to reach your goals in your own way.

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2013-05-21

Five steps to pain-free productive meetings

By Drake Editorial Team

Do you think all meetings are painful, time wasting, poorly run and unproductive torture sessions? If you hate meetings, you’re not alone. Practically everyone does, and although businesses have to run meetings...

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2013-05-21

Don’t shoot the messenger: How to communicate bad news

By Drake Editorial Team

In olden days messengers who brought bad tidings risked being killed for their efforts. Times and customs have changed, but this much remains the same: no one likes being the bearer of bad news.

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2013-05-09

Internship journal: enhancing academic learning

By Corne van Niekerk

The practical knowledge and experience gained partaking in an internship programme, allow students to experience real-life work situations, that will help prepare them when entering the workforce.

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2013-05-01

Building synergy in teams

By Drake Editorial Team

Team effectiveness is a prevalent topic in many business conversations, especially as companies explore new ways of working. Virtual teams, flexible work environments, restructuring through mergers and acquisitions...

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2013-04-17

Coach your employees to succeed: a 4-step primer

By Drake Editorial Team

Feedback is critical to coaching. But it won't go far unless you set clear expectations for your employees. Here's how.

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2013-04-17

Rid yourself of analysis paralysis

By Drake Editorial Team

Have you ever found yourself endlessly obsessing over an issue, unable to move beyond it? When dealing with a problem..., do you ever have dozens of seemingly unanswerable questions swirling around your brain?

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2013-05-03

Internship journal: on-the-job training for professional careers

By Corne van Niekerk

As part of most degree courses, students are required to partake in an internship programme, also known as an Industry Based Learning programme.

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2013-04-17

The role of the supervisor: retain your best talent

By Drake Editorial Team

As a supervisor, a basic and most important retention tactic to employ, especially in a tight labor market, is to take good care of the talent you have...

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2013-04-29

Internship journal: benefits of taking on an intern

By Corne van Niekerk

My name is Corne van Niekerk and I am the Communications / Public Relations Intern at Drake New Zealand. I am currently completing my Bachelor in Communication, majoring in Public Relations. 

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2013-03-22

How to instill behaviour that supports your corporate strategy

By Drake Editorial Team

If you have never considered how your employees’ behaviours affect your company’s overall success, perhaps you should. Your employees may have widely differing views of your organization...

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2013-03-22

Why emotional intelligence is important

By Drake Editorial Team

For most people, emotional intelligence (EI) is more important than one’s  intelligence to attain success in their lives and careers...our success depends on our ability to read other people’s signals and react appropriately to them.

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2013-03-22

Effectively managing the multi-generational workforce

By Drake Editorial Team

With competition for talent on the rise, developing a corporate culture of employee engagement and commitment has become a foundational imperative for most organizations.

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2013-03-20

3 ways to build trust in your managers

By Drake Editorial Team

Trust is an essential part of strong leadership. Developing it requires time, patience and coaching. Do you trust the people who report to you?

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2013-03-20

Is it a ‘who’ or ‘what’ problem?

By Drake Editorial Team

In 'who' organizations the important issues all revolve around 'who" said it, did, didn't do it or why they did it or didn't do it. In these organizations there is enough finger pointing to last a lifetime.

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2013-03-20

Eight things great leaders do

By Drake Editorial Team

What do you think is the number one factor that determines a high-performing workplace? High rates of pay? The threat of redundancy hanging over everyone's heads?

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2013-02-12

Practice the 5 P's of success each day

By Drake Editorial Team

The difference between successful business people and those who are not successful is not talent. The difference is that successful people have the guts to move forward, take intelligent risks, and work harder than anyone else.

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2013-02-12

Developing highly productive & positive teams

By Drake Editorial Team

In all walks of life teams exist to get results. Getting results depends on teams being both productive and positive. Teams can be highly productive running at 100 miles an hour but have low levels of morale.

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2013-02-12

Are you stuck in the middle?

By Drake Editorial Team

Are you waking up at night with workplace scenarios playing through your head? These are tough times, but there are definitely ways to cope.

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2013-01-15

Stop whining & start leading

By Drake Editorial Team

We all know people who suffer from "Victimitis" — the poor-little-me syndrome whose verbal symptoms include: "They are doing it to me again," "There's nothing I can do," "It's all their fault."

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2013-01-15

9 things that can improve the discussion

By Drake Editorial Team

When you conduct performance reviews, there is no way to guarantee that the discussion will end with both you and the employee in total agreement. This is especially the case if the review involves negative performance.

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2013-01-15

Use the 5P’s to get your teams moving in the right direction

By Drake Editorial Team

Teams are a useful business tool for process and quality improvement, which may lead to higher customer satisfaction or cost reduction.

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2012-12-04

Get happy or get out!

By Drake Editorial Team

Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.

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2012-12-04

The four c’s of team goal setting

By Drake Editorial Team

Goals are a great way to improve team performance. Clear goals with measurable standards must be developed and agreed upon with the team. One simple way to help determine what team goals should be...

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2012-10-02

The financial rewards of employee engagement: better relationships bring results

By Drake Editorial Team

Employee engagement is the lifeblood of successful organizations. When employees are deeply connected to their organization, they share the vision of their employer and not only commit to achieving overall goals...

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2012-10-02

Ten ways to keep your star employees

By Drake Editorial Team

As you interact with employees, see each one as unique and gifted, especially the star employees. Your role is to find their innate gifts—creativity, facilitating, listening, intelligence, and so on.

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2012-09-12

How leaders can help teams develop

By Drake Editorial Team

Many theorists have tried to explain how and why teams develop. Each theorist offers a different perspective of leadership, but most agree that leaders need to be concerned with the group's content, process, and output.

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2012-09-10

What great leaders do

By Drake Editorial Team

What makes a great leader? What do they do that is so different? What traits do they have that helps them excel at this high level? There are specific traits that great leaders have in common...

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2012-09-10

Don't be a bully

By Drake Editorial Team

There is no room for bullying in effective leadership. Leaders must be held to a higher standard. Years ago in the 70’s and 80's, tough autocratic leadership that often bordered on bullying was viewed as effective...

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2012-09-10

Become the boss no one wants to leave

By Drake Editorial Team

Why would anyone want to be led by you? That’s the question that needs to frame your journey to becoming the boss no one wants to leave.

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2012-08-27

You are richer than you think part 2

By Eric Fraterman

In my previous blog entries I have argued about the validity of the People > Service > Profit idea, the importance of Hiring Right and the fact that often good people are stopped by bad processes or bad management.

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2012-08-22

Leaders aren't born

By Drake Editorial Team

There is no such thing as a “Born Leader”. When people talk about born leaders, what they are really referencing is the “X” factor of leadership. What is the “X” factor?..

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2012-08-22

Assess your own strengths as a decision maker

By Drake Editorial Team

To be an effective problem solver, you need the self-confidence to make decisions, and to feel comfortable with the risks involved in all decision-making.

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2012-08-22

Are you an “upper” or a “downer” to others?

By Drake Editorial Team

Whether you affect people positively or negatively doesn’t only determine what people think of you and their willingness to help you. It also profoundly influences how valuable you are to your employer...

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2012-08-07

Personal branding through social media – the top 4 rules to success (part 2)

By Drake Editorial Team

In my last post I discussed the benefits to personal online branding and why every business professional should consider their online brand to generate more value from their social media use.

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2012-07-31

Q & A from the webinar "managing your personal brand through social media"

By Drake Editorial Team

Question: What do you think of a candidate who sets up a profile under her maiden name so that her current employer will not know she is trying to change careers?

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2012-07-27

The benefits to personal branding through social media – part 1

By Drake Editorial Team

Too often you see CEOs, new grads, experienced and in-experienced professionals miss the mark with creating and marketing their personal brand. 

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2012-07-18

Six strategies to building a stronger team

By Drake Editorial Team

In business, the main focus is often on the bottom line, and things like relationships get pushed to the back burner. But relationships are important in business, whether you are talking about relationships with your customers, your team members, or even yourself.

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2012-07-18

How to sustain organizational success through creative thinking – a seven step model

By Drake Editorial Team

In a rapidly changing world, business leaders are finding it difficult to keep their competitive advantage on an on-going basis. Technology and cost control are no longer adequate to sustain the lead.

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2012-06-12

Stop managing & start leading

By Drake Editorial Team

Ask any group of managers if they view themselves as an elite group within their organization and you can be sure they will deny it. You'll hear comments such as: "I have an open-door policy"...

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2012-06-12

How to conquer indecision

By Drake Editorial Team

Leaders need to make sure that their senior team and all their direct reports have well-defined roles and responsibilities that are linked to rewards and evaluations. This defines the first step, but it’s just the beginning.

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2012-05-16

Ten ways to tell you positively influence employees

By Drake Editorial Team

You do a great job of directing, coordinating, and controlling (i.e. managing); but are you equally effective at leading?

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2012-05-16

Seven steps to confront poor performance

By Drake Editorial Team

It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan.

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2012-04-18

They are partners - not employees

By Drake Editorial Team

Talent management is a field that requires a healthy dose of leadership on the part of its practitioners who must be innovators and influencers.

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2012-03-21

Six key principles for managing remote employees

By Jenny Douras

Technology and business pressures have led to more and more managers needing to lead teams that work off-site or are constantly in the field.

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2012-03-21

Resolving conflicts in the workplace

By Donna Price

Are any of your employees out and out fighting with each other at work? Are they yelling, screaming, not getting along, or perhaps having difficult relationships with their supervisor?

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2012-03-14

Key methods for establishing visibility and community

By Drew Stevens

When you were a kid did you ever play follow the leader? Do you ever wonder why there are things that attract us to certain people? 

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2012-03-14

How to build highly effective teams

By Carter McNamara

Too often, teams are formed merely by gathering some people together and then hoping that those people somehow find a way to work together successfully. Teams are most effective when carefully designed.

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2012-03-09

Why good leaders learn from their mistakes

By Drake Editorial Team

John C. Maxwell once stated. "A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them." When we talk about Leadership, Taking Ownership is the most...

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2012-03-02 13:20:32

The signs of the unsuccessful do you know them?

By Drew Stevens

There are times when wonders never cease to amaze me. I have built numerous alliances in my many years of business with some of these hosting my products....

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2012-02-15

7 ways to be a better team leader

By Drake Editorial Team

As a team leader, do you insist that your team adopt your ideas, or do you encourage them to participate and contribute? Find out seven things you can do to become a better team leader.

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2012-02-13

The pros and cons to outsourcing your HR functions

By Michelle Ganuelas

Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.

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2012-01-27

Why self-awareness and personal honesty is critical to career success and happiness

By Laura Plant

There are countless resources out there providing job finding tips. They have taught us the do’s and don’ts of resume writing, the importance of customizing our cover letters, how to network and navigate the job boards.

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2012-01-10

10 tips to create an effective management team

By Rick Johnson

A team culture is necessary for success. Working together effectively is not automatic. It takes a specific effort and the development of a culture that is supported by executive management.

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2011-12-08

How are you shifting the performance of your people?

By Drake Editorial Team

There is a significant difference between dumping your anger or frustration on someone who is not meeting your standards, and communicating in a way that will create a real and permanent shift in behaviour – as well as the required results. 

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2011-11-24

Bring out the worst

By David Huggins

What it is that brings out the worst in our self or in others has always been a fascinating question and I’m not sure that I’ve ever found a convincing explanation - until recently.

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2011-11-22

Leading teams

By David Huggins

The way businesses are built these days is heavily dependent on effective teamwork. One notable feature of teamwork is that it doesn’t just happen; it needs to be designed, promoted, stimulated and supported...

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2011-11-16

Creating value - the foundation of success

By JoAnna Brandi

What would happen if you stopped TRYING to make money? If, for one whole year you didn't think about creating profit. If, for that year you took your focus off what was dropping to the bottom line?

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2011-11-23

Engagement is an inside job

By Jim Clemmer

When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.

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2011-11-16

15 ways to motivate and influence employee behaviour faster

By Mark Holmes

Knowing how one’s role contributes to the organization’s overall success is a key longer-term motivator and morale builder.

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2011-11-14

Creating energy for your business

By Drew Stevens

There is a fundamental difference between successful people and those that want to be. Those that are successful continually work and burn energy all day long in order to achieve the levels of success they desire...

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2011-11-03

Let's get personal

By David Huggins

The lesson here for business leaders is clear - leadership is not a right, a role or a responsibility – it’s a relationship....

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2011-11-01

Failure is an option

By Drew J. Stevens

John C. Maxwell once stated, "A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them."

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2011-11-01

Lessons learned from Steve Jobs

By Drew Stevens

Steve Jobs the influential and well respected leader of Apple has passed but his passing leaves many lessons for all. Vision – having a purpose is what life is all about. Live your life with purpose and intentions.

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2011-10-06

How to resolve conflicts rationally and effectively

By Drake Editorial Team

Conflict in the workplace seems to be a fact of life. We’ve all seen people with different goals and needs coming into conflict, and the resulting intense personal animosity.

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2011-10-06

Creating chaos to develop a high-performance organization

By Matt Shlosberg

We spend a lot of time developing leaders we can rely on to run our organizations, make the right decisions, and get things done...

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2011-10-06

10 ways to create an employee-centred workplace

By Pat Lynch

The employee-centred workplace does not occur naturally. Rather, management must make a conscious decision to create an environment in which everyone and everything align with employees’ success.

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2011-10-06

How to retain sales talent in a competitive market

By Dr. Marilyn Manning

Like many others, your company may have recently gone through a host of significant changes, possibly the introduction of entire new product lines or merger and acquisition. 

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2011-10-06

Build an uplifting culture that serves, sizzles & succeeds

By Ron Kaufman

An organization is only as good as its people, but bright, talented people have many options, and good pay is no longer enough to hold the best. A strong organizational culture is the key to driving performance...

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2011-10-06

What you need to know for career survival in the 21st century

By Dr. Clinton O. Longenecker

Competitiveness at the University of Toledo conducted an executive development program several years ago with a group of senior managers from a host of manufacturing and service industries.

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2011-10-18

Four ingredients to sales success

By Tim Connor

There are four significant areas when it comes to consistent high sales performance.

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2011-10-05

What are you looking for?

By David Huggins

If a key position on your organizational team is vacant right now you are really lucky!

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2011-09-27

Leaders born or made?

By David Huggins

This is one question that doesn’t go away. This could suggest that the answers provided simply do not satisfy or it could be that the question is a foundation-level concern.

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2011-09-29

Successful coaching and council which is best - part 2

By Drew Stevens

Counseling is a short-term sequence of interactions with employees that results in either restored or acceptable behavior.

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2011-09-28

Successful coaching and council which is best - part 1

By Drew Stevens

All outstanding managers engage in coaching on a daily basis and counseling on an as needed basis typically we can say that coaching is the proactive manner to help support the mentoring provided to employees.

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2011-09-15

Unlocking the morale issue

By Drew Stevens

The largest issue for any organization large or small that stumps growth is worker productivity. With economic volatility currently impacting profits, productivity issues can wreak havoc already on the brink of zero margins.

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2011-09-12

What do they really think of me?

By David Huggins

This is the concern that dares not show its face! Every leader I know has asked this question – but of him/herself, and rarely, if ever in public.

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2011-09-01

Cross functional team harmony - part 1

By Drew Stevens

Imagine a time when you worked for an organization where everyone collaborated, communicated effectively and organizational politics did not exist. Do you remember that?

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2011-08-17

Five criteria to identify high potentials in your organization

By Samuel B. Bacharach

Today’s organizations find it challenging to locate and put in place a new generation of leadership that is both proactive and pragmatic. By what criteria, however, do we decide whether somebody is a high potential...

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2011-08-17

Raising accountability

By David Klaasen

There is no hiding place in small and medium sized businesses. Everyone plays a critical role and needs to pull their weight; yet directors and business owners regularly complain about a lack of accountability...

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2011-07-12

Got meaning? Seven drivers to leverage meaning at work

By Dave Ulrich

In the last few years, many leaders have been playing a corporate version of "Whack-A-Mole." Every time a crisis pops up - like the need to cut costs, keep customers, or outsmart competitors - they move quickly to beat back ...

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2011-07-28

Team building magic, part 5

By Drake Editorial Team

If you are leading or a member of your organization’s executive or leadership team, take action to transform your own team. Nothing speaks louder than the action you take...

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2011-07-21

Team building magic, part 4

By Drake Editorial Team

This is part 4 of a 5 part article courtesy of Drake International.

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2011-07-14

Team building magic, part 3

By Drake Editorial Team

There are many excellent assessment tools available to optimize team composition. They involve taking the results from various testing methodologies to arrive at conclusions...

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2011-07-26

Tips on networking and meeting people

By Drake Editorial Team

Thoughtful networking provides a focused way to talk to people about your job search. Done right, it can help you obtain leads, referrals, advice, information and support. It is an essential component of...

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2011-07-19

Asking the right questions

By Drake Editorial Team

Do you have any questions? Surprisingly, the most common answer is "no." Not only is this the wrong answer, but it’s also a missed opportunity to find out information about the company.

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2011-07-12

Leveraging senior teams in the new economy

By RHR International

The new economic “normal” is going to call for tough decision making and very hard judgment calls to keep analysts, shareholders and the board happy...

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2011-07-07 09:37:57

Team building magic, part 2

By Drake Editorial Team

A high performing team is a team that performs at an elite level, achieving extraordinary results, time and again. Team building is not seen as a separate activity but is integrated into every action, interaction and communication.

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2011-06-30

Team building magic, part 1

By Drake Editorial Team

The concept of team building is largely misunderstood in business today. Many organizations view team building as buying team hats, t-shirts and jackets, hiring motivational speakers to “pump up” the group...

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2011-06-15

Tips to inspire the sales team

By Drew Stevens

Many of my clients all seem to be facing similar issues – lack of client relationships and lack of revenue. As the recession continues the lethargy of sales teams is hurting productivity and performance.

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2011-06-06

Internship journal: make the most of your experience

By Ben Gottlieb

Although a large part of an internship is based on how one can add value to an organization; another highly important aspect of the experience is the benefit that the intern receives...

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2011-06-01

The importance of customer service

By Drew Stevens

There are many reasons why a business will fail. Much research is available to denote which factors are the most important, however, it appears that most business fail because they lack focus on the organization’s most vital asset – customers.

 

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2011-06-05 21:20:06

Great leaders grow profits

The more comprehensive a company’s leadership development efforts, the better its financial results in terms of shareholder return, growth in market share, growth in net income, and return on sales.

 

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2011-06-13

You will be googled

By Drake Editorial Team

Some things about Web 2.0 make our lives better. However, when it comes to job searching, the way we use the Internet today can have serious implications.

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2011-07-12

Common mistakes to avoid in your job interview

By Drake Editorial Team

It's tough to avoid interview traps if you don't know what they are. Here are a few to watch out for.

 

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2011-07-05

Interview questions to prepare for

By Drake Editorial Team

How to prepare for an interview. 15 most commonly asked interview questions and the perfect answers.

 

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2011-06-28

Customizing your resume

By Drake Editorial Team

You’re about to start your job hunt, and you’ve come up with what you believe to be a masterful plan: you’ll put together the best resume you can, then fire it off to as many companies as you can... 

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2011-05-15

Pivotal leadership - leaders matter!

By David Huggins

If you are the top person in your organization you have an awesome responsibility, likely more than you ever bargained for and certainly more than you’ve probably contemplated.

 

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2011-05-16

Internship journal: the benefits of an internship

By Ben Gottlieb

A large benefit of having the opportunity to complete an internship is picking up habits of organization and professionalism.

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2011-05-11

Interview with Tony Scala

By Ben Gottlieb

This is the first post in a series featuring Drake Employees across Canada. My name is Ben Gottlieb, and as Drake International’s Marketing Intern for the summer I will be sharing profiles on some of Drake’s staff.

 

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2011-04-15

The inspiration of inspired leaders

By Dr. John Demartini

There exists an inborn potential for leadership inside each of us. This potential may be expressed at different levels and in different ways within our individual social spheres of influence.

 

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2011-05-04

Maximize your profile, part 2

By Dr. John Demartini

When you hire, don’t rescue desperation. Many skills you can train,but inspiration isn’t easy to develop and actually takes a bit of work. Take the time to evaluate the whole person, not just their curriculum vitae.

 

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2011-05-02

Businesses grow most at the border of support and challenge, part 2

By Dr. John Demartini

How does axiology and human values relate to business growth? Let's explore the correlation a little bit further.

 

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2011-04-25

The #1 question on your interviewer’s mind

By Audrey Glasgow

Why should I hire you? Do you remember being asked this question?  For some crazy reason, answering this question really messes up a lot of people.

 

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2011-05-20

Team spirit built from the top

By Jim Clemmer

Strategic plans, marketing, technology and capital investment are clearly important, but emotional commitment of the people using the tools and executing the plans is what determines whether companies sink or soar.

 

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2011-05-09

Five keys to job hunting success

By Drake Editorial Team

So you need a job.  A good job. Maybe you’re graduating soon and have already become tired of hearing your parents and friends ask, “Do you have a job yet?” 

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2011-04-29

Maximize your profile, part 1

By Dr. John Demartini

"Building Your Profile" in business is very much about building your profile in life. It is through "pushing yourself to be your own personal best" that people around you will start to admire and follow you.

 

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2011-05-25

10 ways to foster innovation in your company

By Drake Editorial Team

The last recession taught smart companies a valuable lesson – while poorly managed companies bunkered down in survival mode, innovative companies snuck up and took the hibernating companies’ market share. 

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2011-04-15

Developing high tech leaders is different

By Drake Editorial Team

You've all heard it from your colleagues in high-tech firms. “Our people are smarter. Our pace is faster. Our technology changes more quickly. It's just harder to develop leaders”.

 

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2011-04-02

Hitting “Stryde” in your early career, part 4

By Drake Editorial Team

This helps your boss look for opportunities to give you new experiences while you are doing the same. Never think it is your boss’s job to manage your career... 

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2011-03-31

Successful goal setting, part 2

By Bradley Foster

By staying focused on your goals, you manifest. You may not know how you’ll reach your goals but when you make a daily practice of focusing on your goals, they become easier to reach. 

 

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2011-03-28

Successful goal setting, part 1

By Bradley Foster

As a life and executive coach I do a lot of work with people around their goals. Setting goals puts you in the driver’s seat, giving you the power to transform your life or take your company to another level.

 

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2017-10-04

Don’t Take New Hires For Granted

By Bill Lee

Hiring good people is only half the battle. The other half is keeping them, especially in a relatively strong economy where quality people are difficult to attract.

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2017-10-10

Hate Firing People? Then Hire Behaviour Instead

By Don Schmincke

At some point, every business owner, manager, or human resources professional has to let an employee go. It’s a fact of business everyone hates...

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2017-06-7

10 Team Building Tips to Take your Team from Great to Extraordinary

By Jennifer Britton

Whether you are an organization, or a professional responsible for facilitating the team building process of a team or group, the following tips are ensured to give you some new ideas on how to accelerate...

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2017-08-15

The Benefits of a Performance Management System

By Drake Editorial Team

A good performance management system works towards the improvement of an organization’s overall performance by managing the performances of teams and individuals to ensure the achievement of overall ambitions and goals.

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