As of March 18, 2020
Definitions: Field Staff Employee (FSE) – these are deemed to be Drake Employees who are employed as ‘Temps’ working for our clients.
Drake International and Huntel Global are monitoring the global COVID-19 situation and are working through what that means for our business in this ever-changing landscape. The health and safety of our employees, as well as our FSE's, clients and candidates is of the utmost importance to us, so we need to ensure that precautionary measures are taken.
We are proud to announce that our Calgary and Edmonton field staff employees are assisting with the clean-up operation from the most recent Fort McMurray flood, taking extra precaution during COVID-19.
If you have any questions, please feel free to call your nearest Drake branch
What protective measures can you take to prevent possible contraction of COVID-19?The guidelines provided on the World Health Organization can be found here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
Maintain social distancing
Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.
Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.
Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.
Are you a Drake International Inc. temporary worker currently on an assignment?
What if I test positive for Coronavirus (COVID-19)?
Do not report to work if you are on an assignment or a project. Call your local Drake Branch immediately and let us know you have tested positive for COVID-19, and you will receive further guidance. Your recruitment consultant will communicate with the client directly.
What if I may have been exposed at my worksite to someone who tested positive for COVID-19?
Please contact your local Drake office immediately and tell your recruitment consultant that you believe you've been exposed at your worksite to someone who tested positive for COVID-19. You will be given further guidance.
What if I feel sick? What should I do?
Your health and wellbeing are of primary importance. If you are sick, contact your local Drake office or recruitment consult and do not report to work. If you are at work and feel sick, immediately inform your workplace supervisor then leave the workplace and go directly home then contact your local Drake office or recruitment consultant. Contact your local public health agency and follow their directions. If you have been diagnosed with COVID-19 or may have been exposed to someone who has the virus, please stay at home until you have recovered. Keep in touch with your local Drake office. You may require a doctor’s clearance before you are able to return to work. Your recruitment consultant will inform the client about your availability and when you are able to return to work.
What if the client's worksite where I work closes?
Contact your local Drake office or recruitment consultant right away and let them know the client has decided to close their workplace for a period of time. Your recruitment consultant will work with the client to determine if your work can be done remotely and if you can do so. If remote working is not possible, your assignment or project may end; often this is at the client's discretion. We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability. It is important to stay in contact with your local Drake office and inform them of your availability. You may also qualify for Employment Insurance benefits. Contact Service Canada, https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
Do any of your clients have work from home options?
Available jobs or placements will vary according to branch. Please speak with your local Drake office.
Pay and Benefits Access
Will I get paid if I am at home sick?
In most cases, you will need to apply for Employment Insurance Sickness Benefits. Visit the Government of Canada at https://www.canada.ca/en/services/benefits/ei/ei-sickness.html
What if I'm asked to travel internationally for my assignment?
Non-essential travel outside of Canada has been suspended.
What if the client asks me to travel domestically for my assignment?
For travel that is well beyond your regular daily commute, requires air-travel, an overnight stay or extended travel on mass-transit, and you are not comfortable doing so, please contact us. Inform your local Drake office or recruitment consultant that you have been asked to travel and you do not feel comfortable doing so. We will work with the client regarding your concerns.
What if my child's daycare or school is shut down due to potential Coronavirus exposure?
Explore if you have alternate childcare options. If none are available, contact your local Drake office or recruitment consultant, and they can work with the client to determine if any of the work can be done remotely. If not, your assignment may end; often this is at the client's discretion. We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability. It is important to stay in contact with your local Drake office and inform them of your availability. You may also qualify for Employment Insurance benefits. Contact Service Canada, https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
What if I've taken a personal trip or vacation and traveled to or from another country, should I inform Drake or the client?
If you've recently travelled anywhere outside of Canada, contact your Drake office or recruitment consultant immediately. You will not be able to return to work and will be required to self-isolate for 14 days. Your assignment or project may end; often this is at the client's discretion. We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability. It is important to stay in contact with your local Drake office and inform them of your availability. You may also qualify for Employment Insurance benefits. Contact Service Canada, https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
The company that I am on assignment with may be closing its doors for an extended period of time due to COVID-19. How will my pay be affected?
If the company you are assigned to closes its business, your assignment will cease. Contact your Drake office for your ROE (Record of Employment) which you will need in order to apply for Employment Insurance benefits.
I am in self-isolation for 14 days due to travel/coming into contact with someone who has traveled. How will my pay be affected?
Depending on whether your job allows you to work remotely, this situation will impact your pay. If your job tasks cannot be performed remotely from home, you can apply for Employment Insurance Sickness Benefits.
I am fearful of returning to work due to the rapid spread of COVID-19. Will this affect my position/pay moving forward?
It should not affect your position/pay if the company deems you are able to perform your task remotely from home.
I have contracted COVID-19 and cannot return to work. How will my pay be affected?
You may be entitled to Employment Insurance Sickness Benefits during the period you are unable to work.
I believe I have contracted COVID-19 from my work assignment… am I eligible for WSIB?
WSIB will be adjudicating all claims on a case-by-case basis. All other WCB’s, save for Alberta, have indicated the same approach will be taken. We have put in place a reporting procedure for our branches that is similar to regular incident reporting. Immediately report your workplace exposure or infection to your local Drake office or recruitment consultant.
How do I obtain a copy of my ROE?
To obtain a copy of your Record of Employment (ROE) please contact your local Drake branch or recruitment consultant. We will issue them in a timely manner in order for employees to apply for Employment Insurance benefits.
Has the Government waived the waiting period for EI?
Yes. The Federal Government announced that it will waive the mandatory one week waiting period for Employment Insurance Sickness Benefits for workers who are in quarantine or who have been directed to self-isolate as a result of COVID-19.
If the government decides to shut down my town or due to the corona virus will I still get paid by Drake International?
We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability. If we are not able to find work for you, you may apply for EI benefits.
I don’t know to apply for things like Employment Insurance, Caregiver Benefits, rent subsidies, etc. Where do I find this information?
A guide developed by a Carleton University professor has been created in plain language to help those trying to access government programs in the time of coronavirus. Please find the answers to your questions here: https://t.co/jLgYqIXyGG?amp=1