Engagement Surveys

2011-03-24

The high cost of doing nothing

By The Ken Blanchard Companies

Most executives know that strong leadership is essential for overall organizational success. However, in most organizations, a lack of urgency to improve leadership...

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2011-03-07

10 best practices for employee surveys, part 1

By Patrick J.Gilbert, Ph.D

A highly engaged workforce delivers superior products and services, and this in turn leads to greater customer satisfaction and improved sales performance...

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2011-03-09

10 best practices for employee surveys, part 2

By Patrick J. Gilbert, Ph. D

Read about the last five best practices for survey design and implementation and the implications of these best practices for employee response rates...

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2017-04-10

10 principles of employee engagement

By Drake Editorial Team

Employee engagement is the art and science of engaging people in authentic and recognized connections to strategy, roles, performance, organization, community, relationship, customers, development, energy...

 

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2011-02-11

No time or $ to train your team?

By JoAnna Brandi

For many companies, training employees is not always a top priority. The reasons are varied and are often the result of tough, economic times or a fluctuating economy...

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2010-04-09

Engaging employees through periods of layoffs

By Drake Editorial Team

Layoffs can affect an organization’s long-term prospects and have a negative impact on the remaining employees. The restructuring organization needs to retain and motivate its best people...

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2016-10-11

For more motivated, engaged employees, give them more autonomy

By David Lee

More autonomy = More work + More initiative

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2016-04-11

10 steps to 'rev up' employee engagement

By i4cp

Passion for the mission. Extra effort to get the job done. Commitment to the organization. These are traits and behaviors exhibited by employees who are highly engaged...

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2016-03-07

Employee satisfaction tied to the ability to affect change

By Jim Dawson

All businesses have challenges. But not all businesses have a strategy for turning challenges into profitable solutions. From customer relations to communications to keeping up with market changes and technology...

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2016-03-07

That was horrible! what makes feedback work...or not

By David Swink

We are all on learning journeys. At work, we are learning new professional and technical skills. In our communities, we are learning to make a difference, be a good friend, neighbor, or weekend athlete.

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2016-02-09

The importance of measurement in employee engagement

By Alan E. Hall

Employee engagement is critical to the success of an organization and employee performance. Engagement is a result of employees understanding the company’s goals...

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2015-12-08

Are your employees engaged? Are you?

By Gregg Gregory

If your team members are not engaged on a regular basis, there is a reason: the culture is not congruent with engagement. Ultimately, to get employees more engaged, the culture must be transformed.

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2015-11-09

Why your employee engagement efforts are not producing results

By David Lee

Have you participated in the annual “employee engagement survey fail”? That’s where employers conduct yet another engagement survey...

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2015-09-08

“Stay interviews”: 6 practical questions for key employee retention

By Paul Falcone

When job markets heat up, top performers may feel naturally curious to see what sorts of “greener pastures” are available in the broader job market. And let’s face it...

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2015-08-07

Staff motivation: core truths about raising employee engagement in the workplace

By Paul Falcone

There are many books and articles available on how to motivate staff without money, how to reinvigorate weary teams in light of the ongoing changes and challenges in our competitive workplace...

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2015-06-09

If you want to become a talent magnet, focus on the fundamentals

By David Lee

In the frenzy to find high tech talent, it’s tempting to search for the Talent Magnet Silver Bullet – the ultimate perk or program that will make you the employer of choice...

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2015-03-26

Do you really know what your people think?

By Drake Editorial Team

Because employees have a huge impact on the bottom line, companies need to ensure their workforce is engaged and committed...

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2015-03-11

Moving the needle on employee engagement and commitment

By Regina Barr

When it comes to employee engagement and commitment to an organization, most companies would agree that they 'have some, want more...

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2015-02-10

People don’t walk out of companies; they walk out on managers

By Joel Garfinkle

What is the number one reason why employees quit their jobs? More often than not, it’s not about the money, it’s about the environment at work...

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2015-02-10

Getting to the truth by asking good questions

By Jim Dawson

As a manager, the most powerful tool you can have in your toolbox is the ability to ask good questions...

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2014-05-07

How to keep your top talent

By Joel Garfinkle

Despite unemployment and staff cutbacks, studies indicate that over 80% of global business leaders believe that "people issues" are even more important today.

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2017-03-14

A six-step employee retention strategy

By Gregg Gregory

What’s your organization’s turnover, or churn, rate? Has it increased over the last 18 months? Did you notice a significant decrease in employee retention?..

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2016-11-08

Workforce retention: how to keep your best employees

By Debbie Zmorenski

The first two steps in becoming a talent-management organization involve attracting and hiring right-fit/best-fit talent. After this has been achieved...

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2016-10-03

Profiting from business challenges

By Jim Dawson

All businesses face challenges, but not all businesses have a strategy for turning challenges into profitable solutions...

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2016-07-19

Four steps to appraisals that inspire peak performance

By Dr. Linda Henman

A well thought out performance appraisal system, clear expectations, and action plans are critical to the individual’s and organization’s success.

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2016-07-19

Power up performance: 9 ways to keep employees engaged

By JoAnna Brandi

Are your employees engaged in their work or are they estranged from your company’s mission and their role in making it happen?..

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2016-07-14

Decision-making leaves: dramatic performance turnarounds without a lot of drama

By Paul Falcone

One of the greatest workplace challenges for supervisors and managers is turning around workers...

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2016-07-14

Performance management myths and facts

By Corporate Education Group

Taking the time to investigate the problems can help save the time, energy, and cost of releasing employees who could become high performers...

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2016-07-14

Six powerful metrics to view your talent impact

By Dr. John Sullivan

Explore six simple business metrics by themselves are enough to give you a snapshot but accurate view of talent’s business impact...

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2016-07-14

Avoid micromanaging (Mind Tools Ltd.)

By Mind Tools Ltd.

How do you spot the signs of micromanagement? Where is the line between being an involved manager and an over-involved manager who drives the team mad?..

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2016-07-14

The undermanagement epidemic report

By Bruce Tulgan

Today’s workplace is afflicted by an undermanagement epidemic with huge, often hidden, costs to employers, managers, and employees...

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2016-07-14

Building an effective team (Zemo Trevathan and Associates, Inc.)

By Zemo Trevathan and Associates, Inc.

A team can be an elusive experience—sometimes it is there and sometimes it is not. Part of the problem is that the term is used so loosely and generalized expectations are applied to it so liberally that it is often meaningless...

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2016-07-11

Focus on: leadership

By Roxi Hewertson, Drake International

Today’s rapid pace of change, and the complexity of the environment, demands strong leadership at every level — from the top down and from the bottom up — if organizations are to be successful...

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2016-07-11

How to onboard and integrate new employees effectively (entrepreneurial insights)

By Drake Editorial Team

Twenty-two percent of turnover takes place within the initial 45 days of employment, with 16% in the first week...

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2016-06-17

The top 10 reasons why leaders should celebrate wins

By Drake Editorial Team

These are the top 10 reasons why celebrating wins is important for you, your team, your company, and your own leadership personal brand. Celebrating wins…

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2016-06-17

The HR audit: an essential improvement tool

By Drake Editorial Team

The human resources department is often tagged as an "evil" in the organization by the employees and a "soft area" by the management. Despite these tags, the HR function has evolved and broadened in scope...

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2016-03-05

Management challenge #21 - when managing in an environment of constant change and uncertainty

By Bruce Tulgan

In the course of my work, I’ve come to know more than my share of what I call “change masters,” that is, leaders and managers with great track records of successfully leading direct-reports through minefields of change...

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2016-02-26

How to lead like it matters

By Roxi Hewertson

Whether you’re a manager, executive, or CEO, your leadership style matters. If you’re running a large global firm, a small project team, or an entrepreneurial venture...

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2016-03-01

Why leaders fail to deliver: voices from the front line

By Dr. Clinton O. Longnecker

The study identified the top 10 factors, plus a bonus factor, that cause leadership failure, which are ranked in the hierarchical order that emerged from our focus groups...

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2016-03-01

How to address negativity in a positive way (David Lee)

By David Lee

As a smart leader, you know you need to stop this, but you also know you don’t want to communicate to the person that their opinion doesn’t matter or that dissent is unwelcome...

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2016-03-01

Six leadership tips to harness the power of teamwork

By David Dye

As a leader, it's up to you to give your team guidance if you want them to be effective for your business. There is strength in numbers. More people working together makes less work for all — most of the time.

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2016-03-01

Leading from a distance: how to manage remote employees

By Jim Robinson

If it seems like more and more people are working from home lately, it’s because they are. The latest Global Workforce Analytics survey found an 80% increase in telecommuting since 2005.

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2016-03-02

What employers must do now to drive and sustain high performance (1)

By Kevin Martin - i4cp

All organizations need to be prepared for attrition in two key groups — high performers and those soon eligible to retire — as well as talent shortages in specific disciplines and geographies...

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2016-03-01

Management challenge #20 - when you need to move a superstar to the next level to develop as a new leader

By Bruce Tulgan

What do new managers need most of all? They need support and guidance in learning and practicing the fundamentals of management, every step of the way...

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2016-02-24

Management challenge #19

By Bruce Tulgan

When you have a superstar you are going to lose for sure, how to lose that superstar very well...

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2016-02-24

Management challenge #17

By Bruce Tulgan

When there is a superstar you need to keep engaged...

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2015-10-02

Six common mistakes in leading high performers

By Drake Editorial Team

High performers are those people we often describe as driven. In their mind, a job is a problem to be solved, and they have the ability to solve it... 

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2014-06-11

How to build a team that delivers

By Duncan Brodie

Leading is a tough role. The reason individuals make it into a leadership role is because they are very good at what they do. However, effectively facilitating and orchestrating every leadership aspect is challenging.

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2014-05-14

Engaging the remote worker

By Maysa Hawwash

If a company offers and encourages telecommuting, hiring employees with the right core competencies is critical to ensure they have the flexibility and autonomy required to be successful...

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2014-04-14

Success depends on your team: tap the potential

By Drake Editorial Team

The lesson for leaders who evaluate people--that is, every leader--is to adopt a "glass half full" versus a "glass half empty" attitude...

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2014-04-14

Motivating a multigenerational workforce

By Drake Editorial Team

Companies are struggling with the challenges of managing a more diverse workforce. These challenges often relate to mere variation in perspective and goals as a result of generational differences. 

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2014-03-26

Your team-building exercises may not be creating a team

By Drake Editorial Team

Team leaders have a perennial dilemma: How can they educate, engage, and develop our group in a substantial way that helps the team become better?

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2014-03-26

Get more from your employees

By Drake Editorial Team

If you accept average performance from your employees, you're doing your company a huge disservice. So why do so many of us mutely accept mediocre performance?..

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2014-03-19

Leading teams: how to choose your leadership approach

By Drake Editorial Team

The challenge is to know which leadership approach to use. In general, you want to provide low direction if team members perform effectively, high direction if team members perform ineffectively...

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2014-03-19

The ‘moneyball’ approach to business hiring

By Drake Editorial Team

Great coaches not only consider an athlete’s talent and heart when they’re building a team, but they consider group dynamics too. It’s not just a matter of getting the fastest, strongest, and smartest players on your side.

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2014-02-12

The S.E.C.R.E.T. to successful team dynamics

By Drake Editorial Team

You have just joined a team of specialists who have worked together for six months on a potentially lucrative contract.

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2014-02-12

Why employees leave their managers

By Drake Editorial Team

An obnoxious manager can cause even the most loyal employee to consider a job change, especially if said employee sees little chance for a promotion or transfer.

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2014-02-12

Your leadership DNA

By Drake Editorial Team

The more strategies you use to find your Distinct Natural Attributes, the more complete your view will be...

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2014-01-15

How to position yourself for your next career move

By Drake Editorial Team

Have you thoughtfully planned out your next career move? Most people have not. While they may have a vague idea of what their profession will look like in the future...

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2014-01-15

What good leaders do

By Drake Editorial Team

Are leaders born or made? If they are made, can anyone become a good leader?

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2013-12-31

Boost your bottom line with better people management

By Drake Editorial Team

When a company hires new employees, the goal is to grow, increase productivity, and ultimately make more money. But what happens when your new hire or even a long-time team member underperforms?..

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2013-12-31

Five things that deteriorate team communication

By Drake Editorial Team

Since leaders deal with individual personalities in the team environment, it is unrealistic to expect that communication will never break down.

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2013-12-31

Twelve requirements for building effective teams

By Drake Editorial Team

In the uncertainties in today's global marketplace, talk in the workplace centres around the many nuances of becoming a team, the differences between teams and groups, what it takes to work as a team...

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2013-12-11

Think small. Small things make a big difference in employee engagement

By Drake Editorial Team

While there’s a natural tendency to want to “think big” in business, effective management is actually the result of thinking small.

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2013-12-11

Good people make good leaders

By Drake Editorial Team

These days, we all need to make the most of our resources, and for most small-business owners, human capital is a primary asset. So how do you inspire people to perform at a higher level?

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2013-12-11

How to handle a negative employee

By Drake Editorial Team

You know the one: he comes in grumpy, and within minutes the atmosphere of the entire office has sunk like a brick...

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2013-11-19

Five ways to effectively lead change

By Drake Editorial Team

Workforces in every industry - from manufacturing to service to health care to high tech - are confused and bruised...

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2013-11-19

Build your leadership brand and move your business forward

By Drake Editorial Team

The core of your leadership brand is who you are and what you stand for. You find it in your heart and your soul. The brand begins with the story of you — the experiences that defined you, the lessons you learned...

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2013-09-18

Hiring is not easy

By Drake Editorial Team

Before conducting any interview, you first need to establish the objectives of the selection process. Interviewing should not be just about filling an open position.

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2013-08-21

Trust: a personal value essential to organizational success

By Drake Editorial Team

Why spend time developing and nurturing trusting relationships in the workplace? Put simply, trust in the workplace is critical to organizational success...

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2013-08-21

Eight rules for hiring smart

By Drake Editorial Team

Hiring smart is productive, not doing so is unproductive. The most common, and fatal, hiring mistake is to find someone with the right skills but the wrong mind-set (attitude) and hire them on the theory, "We can change them."

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2013-08-21

Creating a frontline that improves the bottom line

By Drake Editorial Team

Have you left a convenience store lately wondering why the cashier seemed so put-out, even hostile, while ringing up your purchase?..

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2013-07-19

Maximizing potential is a personal responsibility

By Drake Editorial Team

The process of change is a personal responsibility. You have tremendous potential and yet studies show that less than 20% of all employees actually realize their maximum potential.

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2013-07-19

How leaders can help develop customer service strategies

By Drake Editorial Team

Research has proven that businesses that aim to be more customer-centric have a 24% higher net profit, and have a higher profit per employee than ‘the other guys’ (those that aren’t customer focused).

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2013-07-19

Building resiliency at work

By Drake Editorial Team

Even those of us who are happy at work will say there are still stressors nonetheless – constant change, too few staff, and strained workplace relationships to name just a few...

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2013-06-18

How do you build (or rebuild) trust at work?

By Drake Editorial Team

How easy would it be to sort out difficulties at work if you didn't trust your colleagues to respond well? How motivating would it be if once you raised a concern with your manager, nothing was done about it?

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2013-06-18 16:16:42

Authority, accessibility, and assertiveness – your base of personal power

Personal power means that you believe in yourself, that you can go after what you want and get it, that you have the right and the ability to reach your goals in your own way.

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2013-05-21

How to start a difficult discussion off right

By Drake Editorial Team

The way you begin a difficult discussion can determine its fate. If you immediately trigger defensiveness or combativeness in the other, the chances of a productive outcome drop to nearly zero.

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2013-05-21

Five steps to pain-free productive meetings

By Drake Editorial Team

Do you think all meetings are painful, time wasting, poorly run and unproductive torture sessions? If you hate meetings, you’re not alone. Practically everyone does, and although businesses have to run meetings...

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2013-05-21

Don’t shoot the messenger: How to communicate bad news

By Drake Editorial Team

In olden days messengers who brought bad tidings risked being killed for their efforts. Times and customs have changed, but this much remains the same: no one likes being the bearer of bad news.

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2013-05-09

Internship journal: enhancing academic learning

By Corne van Niekerk

The practical knowledge and experience gained partaking in an internship programme, allow students to experience real-life work situations, that will help prepare them when entering the workforce.

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2013-05-01

Building synergy in teams

By Drake Editorial Team

Team effectiveness is a prevalent topic in many business conversations, especially as companies explore new ways of working. Virtual teams, flexible work environments, restructuring through mergers and acquisitions...

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2013-04-17

Coach your employees to succeed: a 4-step primer

By Drake Editorial Team

Feedback is critical to coaching. But it won't go far unless you set clear expectations for your employees. Here's how.

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2013-04-17

Rid yourself of analysis paralysis

By Drake Editorial Team

Have you ever found yourself endlessly obsessing over an issue, unable to move beyond it? When dealing with a problem..., do you ever have dozens of seemingly unanswerable questions swirling around your brain?

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2013-05-03

Internship journal: on-the-job training for professional careers

By Corne van Niekerk

As part of most degree courses, students are required to partake in an internship programme, also known as an Industry Based Learning programme.

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2013-04-17

The role of the supervisor: retain your best talent

By Drake Editorial Team

As a supervisor, a basic and most important retention tactic to employ, especially in a tight labor market, is to take good care of the talent you have...

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2013-03-22

How to instill behaviour that supports your corporate strategy

By Drake Editorial Team

If you have never considered how your employees’ behaviours affect your company’s overall success, perhaps you should. Your employees may have widely differing views of your organization...

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2013-03-22

Why emotional intelligence is important

By Drake Editorial Team

For most people, emotional intelligence (EI) is more important than one’s  intelligence to attain success in their lives and careers...our success depends on our ability to read other people’s signals and react appropriately to them.

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2013-03-22

Effectively managing the multi-generational workforce

By Drake Editorial Team

With competition for talent on the rise, developing a corporate culture of employee engagement and commitment has become a foundational imperative for most organizations.

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2013-03-20

3 ways to build trust in your managers

By Drake Editorial Team

Trust is an essential part of strong leadership. Developing it requires time, patience and coaching. Do you trust the people who report to you?

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2013-03-20

Is it a ‘who’ or ‘what’ problem?

By Drake Editorial Team

In 'who' organizations the important issues all revolve around 'who" said it, did, didn't do it or why they did it or didn't do it. In these organizations there is enough finger pointing to last a lifetime.

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2013-03-20

Eight things great leaders do

By Drake Editorial Team

What do you think is the number one factor that determines a high-performing workplace? High rates of pay? The threat of redundancy hanging over everyone's heads?

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2013-02-12

Practice the 5 P's of success each day

By Drake Editorial Team

The difference between successful business people and those who are not successful is not talent. The difference is that successful people have the guts to move forward, take intelligent risks, and work harder than anyone else.

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2013-02-12

Developing highly productive & positive teams

By Drake Editorial Team

In all walks of life teams exist to get results. Getting results depends on teams being both productive and positive. Teams can be highly productive running at 100 miles an hour but have low levels of morale.

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2013-02-12

Are you stuck in the middle?

By Drake Editorial Team

Are you waking up at night with workplace scenarios playing through your head? These are tough times, but there are definitely ways to cope.

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2013-01-15

9 things that can improve the discussion

By Drake Editorial Team

When you conduct performance reviews, there is no way to guarantee that the discussion will end with both you and the employee in total agreement. This is especially the case if the review involves negative performance.

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2013-01-15

Use the 5P’s to get your teams moving in the right direction

By Drake Editorial Team

Teams are a useful business tool for process and quality improvement, which may lead to higher customer satisfaction or cost reduction.

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2012-12-04

Get happy or get out!

By Drake Editorial Team

Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.

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2012-10-02

Management tips: 11 sure-fire strategies to shorten meetings

By Drake Editorial Team

Imagine having the power to shorten a meeting. You would be providing people with what they most want and need—more time. You would be a hero. The power is within your grasp.

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2012-10-02

The financial rewards of employee engagement: better relationships bring results

By Drake Editorial Team

Employee engagement is the lifeblood of successful organizations. When employees are deeply connected to their organization, they share the vision of their employer and not only commit to achieving overall goals...

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2012-10-02

Ten ways to keep your star employees

By Drake Editorial Team

As you interact with employees, see each one as unique and gifted, especially the star employees. Your role is to find their innate gifts—creativity, facilitating, listening, intelligence, and so on.

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2012-09-12

Stopping employee de-motivators in their tracks

By Drake Editorial Team

We live in an uncertain world and always have. There is no security in a job, a career or a way of life. Sooner or later each of us must face our own reality that our security is within us...

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2012-09-12

How leaders can help teams develop

By Drake Editorial Team

Many theorists have tried to explain how and why teams develop. Each theorist offers a different perspective of leadership, but most agree that leaders need to be concerned with the group's content, process, and output.

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2012-09-10

What great leaders do

By Drake Editorial Team

What makes a great leader? What do they do that is so different? What traits do they have that helps them excel at this high level? There are specific traits that great leaders have in common...

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2012-09-10

Don't be a bully

By Drake Editorial Team

There is no room for bullying in effective leadership. Leaders must be held to a higher standard. Years ago in the 70’s and 80's, tough autocratic leadership that often bordered on bullying was viewed as effective...

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2012-09-10 12:12:31

You are richer than you think - part 3

By Eric Fraterman

Under this title – and as part of my theme that People matter critically when pursuing a Customer-Focus strategy - I published two prior blog posts.

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2012-09-10

Become the boss no one wants to leave

By Drake Editorial Team

Why would anyone want to be led by you? That’s the question that needs to frame your journey to becoming the boss no one wants to leave.

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2012-08-27

You are richer than you think part 2

By Eric Fraterman

In my previous blog entries I have argued about the validity of the People > Service > Profit idea, the importance of Hiring Right and the fact that often good people are stopped by bad processes or bad management.

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2012-08-23

You are richer than you think part 1

By Eric Fraterman

I am obviously of the view that the road to success for great customer service and experience excellence goes through People Management that is aligned with strategies that make customer service and customer experience into a sustainable strategic differentiator.

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2012-08-22

Leaders aren't born

By Drake Editorial Team

There is no such thing as a “Born Leader”. When people talk about born leaders, what they are really referencing is the “X” factor of leadership. What is the “X” factor?..

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2012-08-22

Assess your own strengths as a decision maker

By Drake Editorial Team

To be an effective problem solver, you need the self-confidence to make decisions, and to feel comfortable with the risks involved in all decision-making.

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2012-08-22

Are you an “upper” or a “downer” to others?

By Drake Editorial Team

Whether you affect people positively or negatively doesn’t only determine what people think of you and their willingness to help you. It also profoundly influences how valuable you are to your employer...

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2012-07-31

Q & A from the webinar "managing your personal brand through social media"

By Drake Editorial Team

Question: What do you think of a candidate who sets up a profile under her maiden name so that her current employer will not know she is trying to change careers?

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2012-07-18

Six strategies to building a stronger team

By Drake Editorial Team

In business, the main focus is often on the bottom line, and things like relationships get pushed to the back burner. But relationships are important in business, whether you are talking about relationships with your customers, your team members, or even yourself.

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2012-07-18

How to sustain organizational success through creative thinking – a seven step model

By Drake Editorial Team

In a rapidly changing world, business leaders are finding it difficult to keep their competitive advantage on an on-going basis. Technology and cost control are no longer adequate to sustain the lead.

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2012-06-12

Stop managing & start leading

By Drake Editorial Team

Ask any group of managers if they view themselves as an elite group within their organization and you can be sure they will deny it. You'll hear comments such as: "I have an open-door policy"...

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2012-06-12

How to conquer indecision

By Drake Editorial Team

Leaders need to make sure that their senior team and all their direct reports have well-defined roles and responsibilities that are linked to rewards and evaluations. This defines the first step, but it’s just the beginning.

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2012-06-12 14:29:12

Be a better meeting manager

Meetings are great opportunities to share information with your team, to build skills, to motivate, and to give your team a chance to sound off.

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2012-06-13

Bad customer service: “it’s the people, stupid” or “blame the bosses' policies”?

By Drake Editorial Team

In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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2012-05-16

Ten ways to tell you positively influence employees

By Drake Editorial Team

You do a great job of directing, coordinating, and controlling (i.e. managing); but are you equally effective at leading?

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2012-05-16

Seven steps to confront poor performance

By Drake Editorial Team

It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan.

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2012-05-16

Six key contributors to successful team leadership

By Drake Editorial Team

Leading teams is challenging but in truth, certain ‘contributors’ can result in you being a more successful team leader. So what are the six key contributors to successful team leadership?

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2012-05-14

Do you know how to reach your market

By Drew Stevens

Anyone in business today must realize whether they are in their own business such as chiropractic or consulting or they sell for a living, they must divide the market into smaller sections.

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2012-04-18

Winning the talent war in turbulent times

By Drake Editorial Team

No industry is immune to the influence of economic slowdowns. The pace of change can throw many organizations into knee-jerk reactions.

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2012-04-18

They are partners - not employees

By Drake Editorial Team

Talent management is a field that requires a healthy dose of leadership on the part of its practitioners who must be innovators and influencers.

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2012-03-21

Six key principles for managing remote employees

By Jenny Douras

Technology and business pressures have led to more and more managers needing to lead teams that work off-site or are constantly in the field.

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2012-03-21

Resolving conflicts in the workplace

By Donna Price

Are any of your employees out and out fighting with each other at work? Are they yelling, screaming, not getting along, or perhaps having difficult relationships with their supervisor?

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2012-03-14

Key methods for establishing visibility and community

By Drew Stevens

When you were a kid did you ever play follow the leader? Do you ever wonder why there are things that attract us to certain people? 

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2012-03-14

Micromanagement – the killer of creativity

By Drake Editorial Team

Whether you are new to managing people, or have been in a leadership position for many years, it is critical to analyze your management style to ensure that you are not a micromanager.

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2012-03-14

How to build highly effective teams

By Carter McNamara

Too often, teams are formed merely by gathering some people together and then hoping that those people somehow find a way to work together successfully. Teams are most effective when carefully designed.

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2012-03-14

Changing minds —the Hallmark of management excellence

By Drake Editorial Team

One significant aspect of a successful manager is the ability to “change people’s minds”. It would be nice if employees in the manager’s business unit just followed instructions...

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2012-03-09

Signal to noise ratio

By David Huggins

It’s a term often used to describe the conditions when an electronically transmitted message can’t be understood because interference overwhelms it...

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2012-02-15

The 8 things your staff dislike about you

By Dr. Rhonda

As the boss, are you bringing your personal life to work? Are you often grumpy? You may have pet peeves about your staff, but they have pet peeves about you too. Find out the 8 things your staff dislikes about you...

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2012-02-15

7 ways to be a better team leader

By Drake Editorial Team

As a team leader, do you insist that your team adopt your ideas, or do you encourage them to participate and contribute? Find out seven things you can do to become a better team leader.

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2012-02-13

The pros and cons to outsourcing your HR functions

By Michelle Ganuelas

Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.

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2012-01-10

10 tips to create an effective management team

By Rick Johnson

A team culture is necessary for success. Working together effectively is not automatic. It takes a specific effort and the development of a culture that is supported by executive management.

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2011-12-08

Is your hiring process hurting your employer brand?

By David Lee

Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?

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2011-11-22

Leading teams

By David Huggins

The way businesses are built these days is heavily dependent on effective teamwork. One notable feature of teamwork is that it doesn’t just happen; it needs to be designed, promoted, stimulated and supported...

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2011-11-16

Creating value - the foundation of success

By JoAnna Brandi

What would happen if you stopped TRYING to make money? If, for one whole year you didn't think about creating profit. If, for that year you took your focus off what was dropping to the bottom line?

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2011-11-23

Engagement is an inside job

By Jim Clemmer

When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.

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2011-11-16

15 ways to motivate and influence employee behaviour faster

By Mark Holmes

Knowing how one’s role contributes to the organization’s overall success is a key longer-term motivator and morale builder.

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2011-10-07

Galloping accretion...

By David Huggins

There’s a story about a man who bought a horse from a rancher. He asked if he could have a test ride and the rancher agreed.

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2011-10-06

Creating chaos to develop a high-performance organization

By Matt Shlosberg

We spend a lot of time developing leaders we can rely on to run our organizations, make the right decisions, and get things done...

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2011-10-06

10 ways to create an employee-centred workplace

By Pat Lynch

The employee-centred workplace does not occur naturally. Rather, management must make a conscious decision to create an environment in which everyone and everything align with employees’ success.

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2011-10-06

How to retain sales talent in a competitive market

By Dr. Marilyn Manning

Like many others, your company may have recently gone through a host of significant changes, possibly the introduction of entire new product lines or merger and acquisition. 

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2011-10-06

Build an uplifting culture that serves, sizzles & succeeds

By Ron Kaufman

An organization is only as good as its people, but bright, talented people have many options, and good pay is no longer enough to hold the best. A strong organizational culture is the key to driving performance...

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2011-10-06

What you need to know for career survival in the 21st century

By Dr. Clinton O. Longenecker

Competitiveness at the University of Toledo conducted an executive development program several years ago with a group of senior managers from a host of manufacturing and service industries.

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2011-09-29

Get rid of managers

By David Huggins

. . . who cannot accept that their responsibility is to get results through other people by making them successful.

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2011-10-01

When performance lacks

By Drew Stevens

Many organizations deal with employees that do not perform to standards. One of the most frustrating things for managers and supervisors is to have employees that continually repeat the infraction.

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2011-09-29

Successful coaching and council which is best - part 2

By Drew Stevens

Counseling is a short-term sequence of interactions with employees that results in either restored or acceptable behavior.

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2011-09-15

Unlocking the morale issue

By Drew Stevens

The largest issue for any organization large or small that stumps growth is worker productivity. With economic volatility currently impacting profits, productivity issues can wreak havoc already on the brink of zero margins.

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2011-09-13 07:30:35

Leadership lessons from great leaders

By Drew Stevens

A recent book from Lee Iacocca reminds me of the issues pertaining to leadership in America today. In his, book “Where have all the Leaders Gone? Mr. Iacocca reminds us of the ethical issues inherent in our system and challenges leaders to make amends.

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2011-09-13

7 ways engage gen y employees to help your company survive

By Mark Holmes

There are seven major trends that will impact most companies over the next ten years. There is also a link to those trends and how you can engage Gen Y employees to help your organization succeed.

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2011-09-13

Why most training fails

By Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

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2011-09-03

Cross functional team harmony - part 2

By Drake Editorial Team

Cross-functional teams are being used increasingly in organizations to improve coordination of interdependent activities among specialized subunits. 

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2011-09-08

Bad to worse - 6 ways to kill workplace productivity

By Drew Stevens

The problem with organizations today is with leaders that cannot lead and workers that have little passion. Rather than repair the issue, leaders place band-aids on surgical incisions.

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2011-09-01

Cross functional team harmony - part 1

By Drew Stevens

Imagine a time when you worked for an organization where everyone collaborated, communicated effectively and organizational politics did not exist. Do you remember that?

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2011-08-30

How to resolve the morale issue at work - part 1

By Drew Stevens

Individuals simply go to work despite their abhorrence of their employer, the monotony, and the products. There is no passion or pride.

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2011-08-17

Raising accountability

By David Klaasen

There is no hiding place in small and medium sized businesses. Everyone plays a critical role and needs to pull their weight; yet directors and business owners regularly complain about a lack of accountability...

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2011-07-21

Team building magic, part 4

By Drake Editorial Team

This is part 4 of a 5 part article courtesy of Drake International.

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2011-07-14

Team building magic, part 3

By Drake Editorial Team

There are many excellent assessment tools available to optimize team composition. They involve taking the results from various testing methodologies to arrive at conclusions...

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2011-07-07 09:37:57

Team building magic, part 2

By Drake Editorial Team

A high performing team is a team that performs at an elite level, achieving extraordinary results, time and again. Team building is not seen as a separate activity but is integrated into every action, interaction and communication.

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2011-06-30

Team building magic, part 1

By Drake Editorial Team

The concept of team building is largely misunderstood in business today. Many organizations view team building as buying team hats, t-shirts and jackets, hiring motivational speakers to “pump up” the group...

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2011-06-08

How to deal with difficult clients

By Drew Stevens

For the amount of time and concentration in customer service sometimes it’s important to understand that is not the representative’s fault but merely an unruly customer. This is an unfortunate occurrence but... 

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2011-06-05 21:20:06

Great leaders grow profits

The more comprehensive a company’s leadership development efforts, the better its financial results in terms of shareholder return, growth in market share, growth in net income, and return on sales.

 

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2011-05-15

Are your managers prepared for the seismic shift in the workplace?

By David Lee

What do you have to do to attract and retain Gen Y when your ‘old school’ practices don’t work? Learn all the key take-aways to understanding Gen Y, and find out how you rate on 21st century leadership practices.

 

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2011-05-15

Pivotal leadership - leaders matter!

By David Huggins

If you are the top person in your organization you have an awesome responsibility, likely more than you ever bargained for and certainly more than you’ve probably contemplated.

 

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2011-04-15

The inspiration of inspired leaders

By Dr. John Demartini

There exists an inborn potential for leadership inside each of us. This potential may be expressed at different levels and in different ways within our individual social spheres of influence.

 

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2011-05-04

Maximize your profile, part 2

By Dr. John Demartini

When you hire, don’t rescue desperation. Many skills you can train,but inspiration isn’t easy to develop and actually takes a bit of work. Take the time to evaluate the whole person, not just their curriculum vitae.

 

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2011-04-27

Businesses grow most at the border of support and challenge, part 1

By Dr. John Demartini

To appreciate just why competitive challenge is just as important for business growth as is cooperative support; let’s explore for a few moments a specialized discipline that could shed some light on this... 

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2011-05-06

No raises this year? Secrets to employee retention in difficult times

By Dr. Rhonda Savage

Around the world, employers and employees alike are still struggling. Many are flat in growth or have declined, and employers are faced with these tough choices... 

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2011-04-18

The changing face of reward

By Drake Editorial Team

"We are looking for stars. We want people who are flexible and don’t want to be pigeonholed into one area or function." - Multinational IT organization

 

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2011-04-29

Maximize your profile, part 1

By Dr. John Demartini

"Building Your Profile" in business is very much about building your profile in life. It is through "pushing yourself to be your own personal best" that people around you will start to admire and follow you.

 

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2011-05-25

10 ways to foster innovation in your company

By Drake Editorial Team

The last recession taught smart companies a valuable lesson – while poorly managed companies bunkered down in survival mode, innovative companies snuck up and took the hibernating companies’ market share. 

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2011-04-15

Developing high tech leaders is different

By Drake Editorial Team

You've all heard it from your colleagues in high-tech firms. “Our people are smarter. Our pace is faster. Our technology changes more quickly. It's just harder to develop leaders”.

 

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2017-11-14

Succession Planning: Retaining Skills and Knowledge in Your Workforce

By Government of Alberta, Human Services

Employees can hold vast amounts of key experience, information, and skills, which walk out the door when they retire or leave an organization for other reasons. Employers that are unprepared can be left scrambling to run their day-to-day operations.

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