Have you left a convenience store lately wondering why the cashier seemed so put-out, even hostile, while ringing up your purchase?..

Read More

Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?

Read More

When a company hires new employees, the goal is to grow, increase productivity, and ultimately make more money. But what happens when your new hire or even a long-time team member underperforms?..

Read More

The first two steps in becoming a talent-management organization involve attracting and hiring right-fit/best-fit talent. After this has been achieved...

Read More

The problem with organizations today is with leaders that cannot lead and workers that have little passion. Rather than repair the issue, leaders place band-aids on surgical incisions.

Read More

Knowing how one’s role contributes to the organization’s overall success is a key longer-term motivator and morale builder.

Read More