Exit Interviews

2011-03-24

The high cost of doing nothing

By The Ken Blanchard Companies

Most executives know that strong leadership is essential for overall organizational success. However, in most organizations, a lack of urgency to improve leadership...

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2010-04-09

Engaging employees through periods of layoffs

By Drake Editorial Team

Layoffs can affect an organization’s long-term prospects and have a negative impact on the remaining employees. The restructuring organization needs to retain and motivate its best people...

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2010-04-22

Turnover – managing the problem in advance

By Drake Editorial Team

A company’s success directly reflects the success of its people. When an employee leaves, the resulting turnover can have a significant impact on more than productivity. 

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2016-03-07

Employee satisfaction tied to the ability to affect change

By Jim Dawson

All businesses have challenges. But not all businesses have a strategy for turning challenges into profitable solutions. From customer relations to communications to keeping up with market changes and technology...

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2016-03-07

That was horrible! what makes feedback work...or not

By David Swink

We are all on learning journeys. At work, we are learning new professional and technical skills. In our communities, we are learning to make a difference, be a good friend, neighbor, or weekend athlete.

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2016-02-09

The importance of measurement in employee engagement

By Alan E. Hall

Employee engagement is critical to the success of an organization and employee performance. Engagement is a result of employees understanding the company’s goals...

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2015-12-08

Are your employees engaged? Are you?

By Gregg Gregory

If your team members are not engaged on a regular basis, there is a reason: the culture is not congruent with engagement. Ultimately, to get employees more engaged, the culture must be transformed.

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2015-11-09

Why your employee engagement efforts are not producing results

By David Lee

Have you participated in the annual “employee engagement survey fail”? That’s where employers conduct yet another engagement survey...

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2015-09-08

“Stay interviews”: 6 practical questions for key employee retention

By Paul Falcone

When job markets heat up, top performers may feel naturally curious to see what sorts of “greener pastures” are available in the broader job market. And let’s face it...

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2015-08-07

Staff motivation: core truths about raising employee engagement in the workplace

By Paul Falcone

There are many books and articles available on how to motivate staff without money, how to reinvigorate weary teams in light of the ongoing changes and challenges in our competitive workplace...

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2015-02-10

People don’t walk out of companies; they walk out on managers

By Joel Garfinkle

What is the number one reason why employees quit their jobs? More often than not, it’s not about the money, it’s about the environment at work...

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2015-02-10

Getting to the truth by asking good questions

By Jim Dawson

As a manager, the most powerful tool you can have in your toolbox is the ability to ask good questions...

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2014-05-07

How to keep your top talent

By Joel Garfinkle

Despite unemployment and staff cutbacks, studies indicate that over 80% of global business leaders believe that "people issues" are even more important today.

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2017-03-14

A six-step employee retention strategy

By Gregg Gregory

What’s your organization’s turnover, or churn, rate? Has it increased over the last 18 months? Did you notice a significant decrease in employee retention?..

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2016-10-03

Profiting from business challenges

By Jim Dawson

All businesses face challenges, but not all businesses have a strategy for turning challenges into profitable solutions...

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2016-07-19

How to handle an exit interview

By Judith Brown

When a person resigns for voluntary reasons, it’s often a surprise, and it can be expensive to replace a valuable team member...

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2016-07-14

The undermanagement epidemic report

By Bruce Tulgan

Today’s workplace is afflicted by an undermanagement epidemic with huge, often hidden, costs to employers, managers, and employees...

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2016-04-12

The importance of exit interviews

By Drake Editorial Team

Making assumptions about why employees voluntarily leave your organization can prevent you from gathering useful information. With their unique perspective on the organization and their position...

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2014-03-26

Reduce employee turnover in the first 90 days

By Joel Garfinkle

Don’t spend all that money training new hires just to see them leave for your competition. When you follow these five steps, you can reduce turnover in the first 90 days and retain your valuable employees for years to come...

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2014-02-12

Why employees leave their managers

By Drake Editorial Team

An obnoxious manager can cause even the most loyal employee to consider a job change, especially if said employee sees little chance for a promotion or transfer.

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2014-01-15

How to position yourself for your next career move

By Drake Editorial Team

Have you thoughtfully planned out your next career move? Most people have not. While they may have a vague idea of what their profession will look like in the future...

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2013-05-21

How to start a difficult discussion off right

By Drake Editorial Team

The way you begin a difficult discussion can determine its fate. If you immediately trigger defensiveness or combativeness in the other, the chances of a productive outcome drop to nearly zero.

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2012-09-12

Stopping employee de-motivators in their tracks

By Drake Editorial Team

We live in an uncertain world and always have. There is no security in a job, a career or a way of life. Sooner or later each of us must face our own reality that our security is within us...

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2012-09-12

How leaders can help teams develop

By Drake Editorial Team

Many theorists have tried to explain how and why teams develop. Each theorist offers a different perspective of leadership, but most agree that leaders need to be concerned with the group's content, process, and output.

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2012-09-10

Don't be a bully

By Drake Editorial Team

There is no room for bullying in effective leadership. Leaders must be held to a higher standard. Years ago in the 70’s and 80's, tough autocratic leadership that often bordered on bullying was viewed as effective...

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2012-06-12

How to conquer indecision

By Drake Editorial Team

Leaders need to make sure that their senior team and all their direct reports have well-defined roles and responsibilities that are linked to rewards and evaluations. This defines the first step, but it’s just the beginning.

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2012-06-13

Bad customer service: “it’s the people, stupid” or “blame the bosses' policies”?

By Drake Editorial Team

In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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2012-05-16

Ten ways to tell you positively influence employees

By Drake Editorial Team

You do a great job of directing, coordinating, and controlling (i.e. managing); but are you equally effective at leading?

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2012-05-16

Seven steps to confront poor performance

By Drake Editorial Team

It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan.

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2012-03-09

Signal to noise ratio

By David Huggins

It’s a term often used to describe the conditions when an electronically transmitted message can’t be understood because interference overwhelms it...

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2012-02-15

The 8 things your staff dislike about you

By Dr. Rhonda

As the boss, are you bringing your personal life to work? Are you often grumpy? You may have pet peeves about your staff, but they have pet peeves about you too. Find out the 8 things your staff dislikes about you...

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2012-02-13

The pros and cons to outsourcing your HR functions

By Michelle Ganuelas

Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.

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2011-12-08

How are you shifting the performance of your people?

By Drake Editorial Team

There is a significant difference between dumping your anger or frustration on someone who is not meeting your standards, and communicating in a way that will create a real and permanent shift in behaviour – as well as the required results. 

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2011-12-08

Is your hiring process hurting your employer brand?

By David Lee

Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?

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2011-11-16

Creating value - the foundation of success

By JoAnna Brandi

What would happen if you stopped TRYING to make money? If, for one whole year you didn't think about creating profit. If, for that year you took your focus off what was dropping to the bottom line?

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2011-11-23

Engagement is an inside job

By Jim Clemmer

When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.

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2011-10-06

Workforce planning improves productivity

By Drake Editorial Team

It’s vital for organizations to consider these differences when making human capital decisions, especially in this period of economic uncertainty. Managers face significant pressure to cut costs through layoffs, restructuring...

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2011-10-06

How to retain sales talent in a competitive market

By Dr. Marilyn Manning

Like many others, your company may have recently gone through a host of significant changes, possibly the introduction of entire new product lines or merger and acquisition. 

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2011-09-29

Get rid of managers

By David Huggins

. . . who cannot accept that their responsibility is to get results through other people by making them successful.

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2011-10-01

When performance lacks

By Drew Stevens

Many organizations deal with employees that do not perform to standards. One of the most frustrating things for managers and supervisors is to have employees that continually repeat the infraction.

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2011-09-15

Unlocking the morale issue

By Drew Stevens

The largest issue for any organization large or small that stumps growth is worker productivity. With economic volatility currently impacting profits, productivity issues can wreak havoc already on the brink of zero margins.

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2011-09-13

Why most training fails

By Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

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2011-09-03

Cross functional team harmony - part 2

By Drake Editorial Team

Cross-functional teams are being used increasingly in organizations to improve coordination of interdependent activities among specialized subunits. 

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2011-09-08

Bad to worse - 6 ways to kill workplace productivity

By Drew Stevens

The problem with organizations today is with leaders that cannot lead and workers that have little passion. Rather than repair the issue, leaders place band-aids on surgical incisions.

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2011-09-01

Cross functional team harmony - part 1

By Drew Stevens

Imagine a time when you worked for an organization where everyone collaborated, communicated effectively and organizational politics did not exist. Do you remember that?

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2011-08-30

How to resolve the morale issue at work - part 1

By Drew Stevens

Individuals simply go to work despite their abhorrence of their employer, the monotony, and the products. There is no passion or pride.

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2011-06-03

Webinar recap: How to lay off or terminate employees

By Mike Harvey

This post was written by Mike Harvey as a followup to his June 2nd webinar titled, "A Manager's Guide: How to Lay Off or Terminate Employees". 

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2011-05-06

No raises this year? Secrets to employee retention in difficult times

By Dr. Rhonda Savage

Around the world, employers and employees alike are still struggling. Many are flat in growth or have declined, and employers are faced with these tough choices... 

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2011-05-20

Team spirit built from the top

By Jim Clemmer

Strategic plans, marketing, technology and capital investment are clearly important, but emotional commitment of the people using the tools and executing the plans is what determines whether companies sink or soar.

 

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2011-04-18

The changing face of reward

By Drake Editorial Team

"We are looking for stars. We want people who are flexible and don’t want to be pigeonholed into one area or function." - Multinational IT organization

 

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2017-09-22

How to Identify Who Is About to Quit

By Dr. John Sullivan

Few things are more shocking to a manager then having a top-performing employee suddenly quit on them. Some managers have described it as a “kick in the gut”.

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2017-10-10

Hate Firing People? Then Hire Behaviour Instead

By Don Schmincke

At some point, every business owner, manager, or human resources professional has to let an employee go. It’s a fact of business everyone hates...

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2017-12-05

Why Good Employees Leave – And How to Retain More of Them

By Bob Whipple

So why do good employees leave? Often times, it’s difficult to get a direct answer. However, each person who moves on can tell a story, and it’s important to build as much of the story as possible...

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