Human Resource Management Blogs

2012-04-10

Hiring right for a customer-focus culture

By Eric Fraterman

As soon as the customer walks into the store, reaches your Web site, calls your company, a friendly greeting from any (real, live, human) employee will make the customer feel welcomed.

Hiring right for a customer-focus culture

2012-03-27

Memories: are you making them with clients?

By Drew Stevens

Did you ever wonder why the phone does not ring? Do you ever panic when prospective individuals ask you what you do and your struggle with your delivery?

Memories: are you making them with clients?

2012-03-21

Resolving conflicts in the workplace

By Donna Price

Are any of your employees out and out fighting with each other at work? Are they yelling, screaming, not getting along, or perhaps having difficult relationships with their supervisor?

2012-03-21

Raising the bar in online testing

By Drake Editorial Team

The growth of distance education and remote testing options has created the need for the online proctoring of test takers...

2012-03-14

Key methods for establishing visibility and community

By Drew Stevens

When you were a kid did you ever play follow the leader? Do you ever wonder why there are things that attract us to certain people?

Key methods for establishing visibility and community

2012-03-14

Micromanagement – the killer of creativity

By Drake Editorial Team

Whether you are new to managing people, or have been in a leadership position for many years, it is critical to analyze your management style to ensure that you are not a micromanager.

Hiring right for a customer-focus culture

By Eric Fraterman

Memories: are you making them with clients?

By Drew Stevens

Resolving conflicts in the workplace

By Donna Price

Raising the bar in online testing

By Drake Editorial Team

Key methods for establishing visibility and community

By Drew Stevens

Micromanagement – the killer of creativity

By Drake Editorial Team

General Information

Let's go Social

Subscribe Now