How to resolve conflicts rationally and effectively
By Drake Editorial Team
Conflict in the workplace seems to be a fact of life. We’ve all seen people with different goals and needs coming into conflict, and the resulting intense personal animosity.
The employee-centred workplace does not occur naturally. Rather, management must make a conscious decision to create an environment in which everyone and everything align with employees’ success.
Customers are becoming more demanding, and often have more options to choose from than before. At the same time, perceived switching barriers – the inconveniences of changing suppliers – are being reduced.
Build an uplifting culture that serves, sizzles & succeeds
By Ron Kaufman
An organization is only as good as its people, but bright, talented people have many options, and good pay is no longer enough to hold the best. A strong organizational culture is the key to driving performance...
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