2011-09-26

Lessen the labels and work stereotypes

Drew Stevens

Many people at work tend to get labeled with names such as:

  • The Traditionalist
  • The Egotist
  • The Brick Wall
  • The Guilt Tripper
  • The Round Tuit

 

There is also....

  • The neurotic
  • The politician
  • The psychotic
  • The depressed

 

And finally...

  • I'm simply sick and tired

 

There are behavioral patterns of those that you often see and discuss at work from time to time. I thought it best that to resolve conflict with someone that seems to have some type of labeling issue it is always best to have following actions:

  1. Don’t make it personal, focus on the facts of the issue. Become as objective as possible and never state anything from a personal situation.
  2. Find cause, not blame. If managing certain situations and those labels, always stick to the job description, the standards of the job as well as the individual goals and objectives.
  3. Don't fall into the trap of also blaming others. Your job as a manager is simply to be objective and not get trapped into emulating your employee’s behavior.
  4. Which then reminds me never fall to rumor and speculation.
  5. Always ask what can be done to avoid the problem in the future. Ask the employee or suggestion including the matter.
  6. Always affix clear accountabilities that cannot be denied. At the end of the day it is all about results.
  7. And finally establish a buck stops here mentality and enforce it. If managing you must show that you are the boss.

© 2011. Drew Stevens PhD. All rights reserved. Drew Stevens PhD works with organizations that struggle with productivity that effects profits. Dr. Drew works with senior officers and their direction reports to dramatically increase relationships that build higher morale. He can be reached through his website at www.stevensconsultinggroup.com  

2018-11-26

How to keep quality people in your organization

Marsha Lindquist

While it is true that in today’s environment no organization can realistically believe they will keep an employee for twenty or thirty years, companies can reasonably expect people to stay for four to six years.

Read More

2011-08-17

Five criteria to identify high potentials in your ...

Samuel B. Bacharach

Today’s organizations find it challenging to locate and put in place a new generation of leadership that is both proactive and pragmatic. By what criteria, however, do we decide whether somebody is a high potential...

Read More 

2011-09-13

Why most training fails

Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

Read More