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Customer Service

Customer Service Recruitment Solutions That Connect

Enhance customer satisfaction scores, improve brand reputation, and reduce turnover with recruitment solutions tailored to your unique needs.

Your customer service team plays a crucial role in how you’re perceived by consumers. At Drake International, we have decades of experience supporting organizations across Canada with HR and recruitment solutions for customer service roles. Whether you’re looking to fill temporary or permanent positions or improve workforce productivity, trust us to support you at any stage of the employee lifecycle.

Customer Service Roles We Recruit For

Having the right candidates for your open roles can help your business build strong relations and increase brand loyalty. We source top talent nationwide to meet your customer service staffing needs, including in-person, remote, bilingual, and specialized positions. Our recruiters can help you find: 

  • Account Managers
  • Call Center Representatives
  • Customer Service Manager
  • Customer Service Representative
  • Sales Associates
  • And more.

Why Partner With Us

We don’t just connect people and opportunities; we go a step further. With a deep understanding of markets across Canada and decades of industry expertise, we’re uniquely positioned to meet the diverse needs of your business. With our approach, you can benefit from the following:

Our recruiters are dedicated to supporting you throughout the entirety of the hiring process, from creating a job description to onboarding. However, our support doesn’t end there, as we stay in touch to ensure ongoing satisfaction.

We take the time to understand your organization and offer tailored solutions that align with your unique requirements – because one size doesn’t fit all.

We prioritize relationships, ensuring you’re not just another customer but a valued partner, as reflected by our 170% higher-than-average client satisfaction score.

With hundreds of thousands of pre-vetted candidates in our database, finding the best fit for your team is our specialty.

We streamline your hiring process by leveraging cutting-edge recruitment technology, delivering effective results, and ensuring you match the right candidate.

What Our Clients Say

The quality of candidates, the commitment and the superb level of service I have received from my main point of contact at Drake. You will not be dissatisfied with the quality of candidates, commitment and overall experience you get from Drake International.

Being able to fill our roles quickly with the help of Drake, has dramatically lowered our turnover, by providing us with reliable, quality Candidates from the start. If you are looking for work, or looking for someone to work for you, Drake it the perfect agency to help you. They are thorough and truly understand their Client’s and Candidate’s needs and skills.

Drake always supplied employees in a timely manner. When you need someone in a hurry, Drake is your agency.

Resources

Discover our curated insights on recruitment trends, management strategies, legislation, and more to help your organization stay ahead of the evolving work landscape.

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Get In Touch, Today

Scale your customer service team with support from our experienced recruiters. Contact us today to discuss your requirements and how we can partner for your success.