Who we are:
Established in 1971, Drake Medox is a trusted leader in the Winnipeg health care community providing a comprehensive range of nursing, health and home care service to our clients 24 hours a day, 7 days a week in private homes and businesses, hospitals, schools, government home care programs, community care facilities, childcare centers and health clinics.
We are looking for a Branch Manager with strong leadership and management experience in healthcare who can effectively and efficiently coordinate our service operations, thrive in a collaborative and dynamic environment, and play an integral role in establishing and growing our business.
What we offer:
Competitive wage and a comprehensive benefits plan.
RRSP
10 paid sick days
3 weeks paid vacation
What you do:
- Development and implementation of the Branch Business Plan and monthly review of the Profit and Loss Statement towards achievement of our objectives.
- Develop and implement marketing strategies to ensure projected yearly growth.
- Provide leadership in implementation of our objectives and development of our staff and teams towards achievement of our goals and moving the business forward.
- Create and maintain strong community relationships and partnerships.
- Understand and support roles for all staff positions including the ability to provide backup support when required.
- Management and implementation of RN/LPN, Certified Health Care Aide orientation programs for new employees.
- Maintain Medox quality assurance program and respond in a timely manner to all client quality of care concerns.
- Management of Health And Safety of Medox employees and reporting of employee incidents and injuries to Workers Compensation of Manitoba.
- Identifies gaps and challenges with the budget and provides guidance with where we are and where we need to grow to meet projected gross profits.
- Sets fee schedules for Private Service areas and compensation rates for the field staff.
- Develop, revise and implement the service related policies and procedures within the branch.
- Ensure accurate record keeping and compliance with provincial and federal government regulations.
- Set and maintain standards of professionalism, integrity, confidentiality, safety awareness and personal accountability.
- Management of government contracted service areas, Manitoba Family and Labor, Winnipeg Regional Health Authority.
- Submit yearly revised Budget and written care plan for annual contract proposal for Special Contracted Services (WRHA contract).
- Submit bi-weekly hours for branch employees for payroll.
- Assign responsibility and workload to branch employees.
- Oversee and implement the HR functions of the branch.
- Schedule and oversee the functions of the after-hours service coordinators.
- Mentor, train, and provide guidance to all Internal branch staff and field staff.
- Participate in Drake referral committee meeting and ensures all service areas maintain client feedback on services rendered.
- Work collaboratively with service coordinators to resolve client concerns effectively and in a timely manner.
- Ensure the security of all client health information obtained through the business and maintaining PHIA standards within all service areas.
Who you are:
- LPN/RN or University degree preferred in Health Sciences, Social Worker or any other health related profession.
- Minimum of 5+ years of experience in a clinical or health care setting.
- Minimum of 3+ years of experience in operations and leading/managing a team in a clinical health care setting.
- Able to thrive in a fast-paced environment under pressure and respond effectively to high acuity situations.
- Quality improvement mindset and flexibility to thrive in a dynamic and innovative environment.
- Solid understanding of business and P&L management.
- Strong command of the English language both verbal and written.
- Knowledge of federal and provincial health standards.
- Able to provide accessible, timely and compassionate care to support our clients.
- Strong interpersonal and organization skills.
- Calm under pressure.
- Exceptional customer service skills
- Adaptable and open to change.
- Willing to complete a City of Winnipeg Police Criminal record with a vulnerable sector search, child abuse registry and adult abuse registry checks.
- Current up-to-date immunization record.
- MUST be a resident of Winnipeg, Manitoba
If you are a dynamic and energetic leader with a strong business acumen and want to contribute to developing a thriving multidisciplinary healthcare service team that makes a positive difference in the lives of our clients and their families, we invite you to apply by forwarding your resume and a covering letter to Barbara Fry, Senior Director - Medox Health Services at bfry@na.drakeintl.com.
Medox Health Services is an equal opportunity employer. We are committed to championing accessibility, inclusivity, and diversity in the workplace. Accommodations are available on request at all stages of the hiring process.
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