Reference Number: RG5618263

Date Posted: 06/12/2025

Country: Canada

Province: New Brunswick

City: Hartland

Job Type: Temp to Perm

Salary Range: $0.00 - $0.00

Job Description

We're seeking a dynamic Remote Customer Care Representative to join our client's transportation team in Hartland, NB.

This position offers the ability to work from home, with flexible shift schedules.

You must be located within 2 hours of Hartland, NB to be eligible for this role.

What We Offer:

Wage: $17.75 an hour
Schedule: Monday to Friday, alternating shifts from 7am – 9:30 pm
Benefits: Internal growth opportunities, benefits & extended health care, including medical and dental

What You'll Do:

Help customers with complaints and questions
Improve the customer’s experience
Utilize our service techniques and systems
Increase your skills with every interaction
Give customers information about services
Ensure customer satisfaction and provide professional customer support
Escalate customer dissatisfaction to proper channels

What We're Looking For:

Minimum of one year experience in a call center customer service-based position is required
Bilingual English/French communication skills (written and verbal) a STRONG asset
High school diploma. Post-secondary education in business or related program considered an asset
Previous SalesForce or CRM system experience considered an asset
Previous AS400 experience considered an asset
Previous transportation/logistics experience considered an asset
Proficient in computer programs such as Microsoft Office Suite
Highly reliable, willing to learn and acquire new skills
Exhibit professional communication and customer service skills
Proven ability to be a self-starter and work independently
Strong attention to detail with high organizational and interpersonal skills
Must have access to high-speed internet

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at (506) 862 - 1808.

Refer a Friend
Introduce your friends to Drake and we will pay you up to $500* if we place your friend in a permanent position. You can also earn $50* if we place your friend in a temporary assignment. * Please see your local branch for details. (Offer not available in the province of BC)

Date Posted:
06/12/2025

Job Category:
Others

Job Location:
Hartland, New Brunswick

Job Type:
Temp to Perm

General Information

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