What are the top three reasons good employees leave your organization? Could you have kept them with just some simple changes? Without a professional exit interviewing program it's very hard to know. Departing employees usually provide their employer a polite reason for leaving-not the real story behind what you could have done to keep them.
Drake gets the real story.
Exit interviews facilitated by an expert third party give you deeper and more accurate information than interviews conducted in-house. They generate the data you need to end unnecessary turnover and improve operations.
Drake's Exit Interviewing Solution
- Ensures exit interviews are done professionally and on time
- Guarantees anonymity
- Provides honest answers
- Generates insights as to why employees leave
- Finds opportunities for the company to improve operations
- Provides objective analysis and identifies trends
What is the End Result?
- Find out the real reason why employees are leaving
- Receive insights from former employees on opportunities for improvement
- Get recommendations on how to stop wasteful turnover and address other organizational challenges
How is it Done?
The first step is for Drake Consultants to customize exit interview questions for your organization. Questions are designed to encourage employees to offer insights on how to improve their former role and the company overall.
Next, the consultants prepare a communication plan so that managers understand the process and HR knows what to communicate to departing employees. The interviews themselves use an automated on-line system for a reliable, confidential and cost-effective way to gather feedback.
Finally, Drake delivers careful analysis that identifies where the problems lie and what you can do to stop costly turnover. Our Exit Interviews are available to businesses across Canada.
What is the Payoff?
Exit interviews are simply a good management practice that communicates to employees that their opinions matter.
The payoff comes straight from reduced turnover and improved operations. If you haven't calculated your cost of turnover you will likely be surprised at how high it is. These costs include the direct cost of recruiting and training as well as the indirect costs of lower productivity, the burden on other members of the team and reduced client loyalty.
From anywhere in Canada, call 1 800 GO DRAKE to speak with one of our specialist Consultants.