Consider for a moment, you had the art of using questions really ‘taped’ when you were a toddler. Your questions taught you everything you needed and wanted to know in a strange and often threatening world.
The largest issue for any organization large or small that stumps growth is worker productivity. With economic volatility currently impacting profits, productivity issues can wreak havoc already on the brink of zero margins.
Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.