It is likely that in your organization you have an employee who is highly focused and productive. He has risen to the top in a relatively short time, and you consider him to be a top performing employee.

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The lesson for leaders who evaluate people--that is, every leader--is to adopt a "glass half full" versus a "glass half empty" attitude...

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The skill of a person drives the will of a person. A person who has all of the skills but lacks the will to push and perform at peak levels is just not the right fit...

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Team leaders have a perennial dilemma: How can they educate, engage, and develop our group in a substantial way that helps the team become better?

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If you accept average performance from your employees, you're doing your company a huge disservice. So why do so many of us mutely accept mediocre performance?..

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The challenge is to know which leadership approach to use. In general, you want to provide low direction if team members perform effectively, high direction if team members perform ineffectively...

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