Recent Post

2019-09-21

Creating a frontline that improves the bottom line

By Drake Editorial Team

Have you left a convenience store lately wondering why the cashier seemed so put-out, even hostile, while ringing up your purchase?..

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2019-09-17

Is your hiring process hurting your employer brand?

By David Lee

Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?

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09-06-2019

Yes, you can reduce employee stress – and maximize performance, too

By David Lee

Many managers mistakenly fear that efforts focused on reducing employee stress require reducing productivity or creating a “country club” atmosphere of low expectations and reduced workloads.

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2019-09-01

Why leaders fail to deliver: voices from the front line

By Dr. Clinton O. Longnecker

The study identified the top 10 factors, plus a bonus factor, that cause leadership failure, which are ranked in the hierarchical order that emerged from our focus groups...

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2019-08-28

Boost your bottom line with better people management

By Drake Editorial Team

When a company hires new employees, the goal is to grow, increase productivity, and ultimately make more money. But what happens when your new hire or even a long-time team member underperforms?..

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2019-08-16

Understanding yourself

By Drake Editorial Team

When you need a job – particularly when you need one now – it seems like the wrong time to be thinking about “finding yourself”. After all, you have resumes to send out, cover letters to write, and interviews to attend.

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